Auto Impact II

They are Always very good and through with their repairs. I also like the fact that Enterprise is able to get your rental to you at the location. If you are in need of some repairs to your vehicle, I highly recommend this location.
Mar 3rd, 2024

Excellent and friendly customer service. I enjoyed my time there.
Feb 29th, 2024

Miss Kimberly at the front desk gets a 6 out of 5, so helpful the entire process!!! I give the rest of the experience a 2 at best. Elmer was my contact. He called me once the first two weeks my vehicle was in repair. I called myself after not hearing back for over a week. Thanks to my Geico adjuster for assisting with this also as she was super helpful. Also, they dont do a walk through of your vehicle once its done. You would think when youve had someones vehicle for over a month you would do a walk-through with them just to show them what exactly was completed and make certain all is set. Im my instance, I noticed once I arrived home that the rims they used to replace my back tires were not the same as the ones in the front, which were the originals of the vehicle. Had a walk-through been conducted this likely couldve been avoided. Another shout out to Miss Kimberly who brought the team out so they could see the difference. Id advise more customer contact and a walk-through moving forward.
Feb 10th, 2024

Find another shop they do all around bad business
Feb 8th, 2024

Complete scam. They slapped on old parts they claimed were new, panels not lining up, paint bubbling up month after the repairs... messed up so badly that the insurance had to send me to another shop to re-do everything. And let's not mention they actually charged me extra for centering the headlight after I paid them out of pocket to install new one (as if centering it is not a part of installation). Not only that they didn't actually center the light but never reimbursed me for it either. That place should be shut down before more people fall victims to their shady practices.
Jan 26th, 2024