Wells Wheeler - State Farm Insurance Agent

Jul 20th, 2022

Excellent customer service ! The ladies that work there do a great job !
Jul 1st, 2022

This is the worst State Farm office! Everytime I call them something else has been changed on my policy that I didn't authorize. Now they tell me I'm being canceled but can't tell me why. I found out my insurance was canceled 4 days after it happened only because I called to make a change to my policy. I have to give them my correct address each time I call because they have a different one everytime. They can not keep their stuff together and now I'm suffering because of it. I had no idea I didn't have insurance. I will not EVER return to state farm with Wells Wheeler. They never return calls either. Like I said this is the WORST State Farm office!
Dec 11th, 2021

The customer service is horrible. They will gladly take your money but will screw you at the same time. They dont inform you on any necessary information. If you speak to someone, they will tell you that they will call you back but they will send you a text instead. Extremely unprofessional. You tell them what you want and they will do what they want instead
May 28th, 2021

Ive been with State Farm for over 15years in the McDonough area. And have never met such rude unprofessional women in a business setting. Disrespectful, argumentative and down right rude. When you have to contact an agent, which is not often, maybe one or twice every couple of years, if your lucky. You expect well informed courtesy people. Not over spoken unprofessional rude unhelpful Persons representing such a huge company. Shame on you State Farm for letting your customers feel unappreciated.
Jan 3rd, 2021