Available 7 days a week. Serving McDonough, Stockbridge, Locust Grove, Hampton, Jackson, Barnesville, Jonesboro, Forest Park, Morrow, Riverdale, Lake Spivey, Eagles Landing, Ellenwood, Conyers, Love Joy, and the nearby areas.
Straight forward and honest. Justin installed risers on my septic tank. Was impressed with the level of care he used to not tear up my yard. Great service and the best price. They are now my go to septic guys.
Business Response on GoogleFeb 17th, 2024
Thank you very much for your 5 star review of Justin and our company. We take pride in the quality of work that we provide to our customers. We want to earn and keep your business for years to come. Please remember to refer us to your family and friends
Brian Poss on Google
When I called for price and appointment, I was given a reasonable quote. When workers arrived, the price went up an additional $125, claiming "high water level". This was before the septic tank was opened. After the work was completed, I paid full amount and gave the employees a generous tip to which I didn't even get a thank you. I am not a fan of bait and switch practices or ungrateful people.
Business Response on GoogleMar 7th, 2024
Mr. Poss we do appreciate you calling our company to service your septic needs. However, we do not understand the one star review that was given. The price that was quoted to you to pump your tank was the price to pump everyday but when we get there and lift your lid while you were there we saw high water level due to your drainfield being full and backing up on you that needed to be drained and cleaned. When we have to pump extra water it’s extra work for our guys plus extra money that our company has to pay at the waste plant to dump more liquid. Before Justin even did the job he gave you a total of the cost and you sir agreed to it. When the job was complete you did tip our guys $40.00 and Ricky did say thank you Sir for the tip. We also provided you with a discount off the total price that you agreed to for being a firefighter. Sir there was no bait and switch with our company. We’re up front and honest with our customers so to get your business again and again. We’re not like other companies that say get what you can and go. If in the future you’d like to call us again we will like to offer you a $25.00 coupon…. Thank you for your business be blessed…. Alyce Irvin
Vicki Myers on Google
I called Express Plumbing & Septic because I heard a draining sound in my kitchen sink when my washer drained in the laundry room. They came out and pumped our septic tank and added risers for ease with future maintenance. The technicians did a great job. They were friendly, professional, and knowledgeable. Cody actually did the riser installation, and he took painstaking measures to make sure they were properly installed and the area around them was level. I imagine their fees are probably in line with most plumbers. However, they did offer a Senior Discount which I thought was kind of them. We will recommend them to others, as well as personally call on them again for future needs.
Business Response on GoogleMar 7th, 2024
Thank you Vicki Myers for the 5 star review. We are happy to hear that you were completely satisfied with our service from start to finish. We look forward to working with you again in the future. Please remember to refer us out to your family and friends. Wendy H.
Amanda Burgess on Google
Justin was very knowledgeable and did an awesome job, even cheaper than he quoted. His quality of work was in point even down to covering the pump back up and making the dirt look good
Business Response on GoogleFeb 17th, 2024
Thank you Amanda Burgess for the 5 star review of our company and technician Justin. We are happy to hear that he exceeded your expectations with the services preformed. We look forward to serving you again in the future. Please remember to refer us out to your family and friends. Wendy H.
Valencia Anderson on Google
I had a leaking pipe that was coming up from slab in foundation of my house. Kevin and Logan came out initially. Then Kevin came back out and had to drill into cement locate the leak and got it fixed and repaired the pipe and cement. He was very professional and knowledgeable and answered all of my questions. I have referred a friend to this company. They are great. I was referred to them from a friend.
Business Response on GoogleMar 4th, 2024
Thank you very much for your review of Kevin and our company. We greatly appreciate your business. Please remember to refer us out to your family and friends.
