Astro Events

Jabriel is absolutely amazing .. the buisness is truly a delight.
Apr 20th, 2021

Great place for any of your events these guys can do it all. Awesome staff, reliable and dependable service
Feb 22nd, 2020

Ordering, delivery and pickup were very good. The entertainment games we ordered were also good for our event all but one. The delivery guy told us it was fairly self explanatory for the water balloon toss and we didnt necessarily need a demo. It was a very busy event with over 100 people and we only had 3 official people managing the event. He appeared very rushed to move on and gave us specific directions with his # to call him if we had any issues with the game. We called he explained and it still didn't work. With minimal assistance and dozens of children and adults looking to be entertained the last thing we had time for was spending time on the phone trying to figure out a game that should have been demonstrated for us at delivery. I explained to him upon arrival what happened and he apologized and asked why didn't we call back. I explained time did and we should have had a demo upon delivery. He expressed he would explain it to the office we paid for a $150 game we didn't use. After getting sick after the event and recovering I made a call to their office because I had not heard from anyone. I explained what happened asked for a refund and was told I should have called the number on the contract I signed. I was told I needed to speak with a manager. I expressed the driver gave specific directions to call HIM. Busy on the day of the event who is reading the details, verbals speak much louder. I called several times to the office to speak with a manager and NEVER received a return phone call after I was told countless times I would. Thank you Astro however no thank you for the POOR customer service and a waste of money for our non-profit community event!
Aug 16th, 2018

May 5th, 2018

Excellent service! Booked it and the delivery guy was nice too
Feb 5th, 2018