Houston ENT Associates

My allergist at Langford Allergy recommended Dr. Wayne Williams and Houston ENT Associates because she was concerned that I kept getting sick with bronchitis or sinusitis. Dr. Williams viewed my CT scan and determined I had a chronic nasal infection that would need surgery to clear out. We were able to schedule my surgery quickly, and the entire team at his office and The Surgery Center, where he performed my surgery, were amazing! Everything went smoothly, and as soon as I woke up, I could BREATHE. I didn't know you should be able to feel the air flow through your nose! At four weeks post-op, I'm doing great, healing faster than expected, and it's all thanks to Dr. Williams and his team. I wish I could give him more than 5 stars!
Mar 21st, 2024

I can't thank Dr. Williams enough for his outstanding work. I had a large neck mass removed. I've never had surgery before so I was very nervous but everything went great! So thankful.
Mar 4th, 2024

My son had very large tonsils. We got a referral from his pediatrician to see Dr. Williams. We heard from his office quickly and he got his first evaluation soon after. It was advised he have a tonsillectomy. His office made it very easy to get the surgery scheduled and informed us what to expect and how to prepare. Dr. Williams was kind, gentle and listened to all of our concerns. We never had to wait long and his staff was always so kind.
Dec 12th, 2023

I cannot speak enough good things about this office. If I could give 10 stars I would. To start with, my initial appointment was in late January. They ended up getting me an appointment way sooner. The staff is by far the most friendliest medical staff I have ever encountered. Most respectful and always smiled. From the moment I walked in until the moment I left was under 30 minutes. I can't recall a time that I've ever had a visit that fast. Dr. Zheng was very respectful and thorough and explained everything thing that was about to happen with my upcoming surgery. I'm not 100% sure the lady's name but I think it's Kelly, she was in training but explained the pre-op and post-op instructions so thoroughly that I would have thought she has been doing this for years. Over all, this is the best medical visit I've ever had and strongly recommend them for your future appointments. Also I am a Veteran and had no issues with appointment times or billing. I don't know what happened with the other Veteran that left a bad review, but my experience has been blissful.
Nov 14th, 2023

If you are a Veteran, you will wait 4-6 moths (after your referral) for a phone call to schedule your appointment. At that time you will learn that because you are a Veteran, they only take one appointment per week to see Veterans and your appointment will be based on that. Total time it will take for me to see the Dr., not treatment just the appointment will be 8 months. When I asked about cancelations, they do not keep a cancelation list. Expect a rude receptionist that will interrupt you every time you attempt to ask a question. (And her attitude will escalate if you ask to much) They also have no problem letting you know that this is just the way it is because they are basically the only ENT around, "good luck" she said. If you've had a CT scan done already. Don't worry, you'll have to do that again as well, because you know their all about health and not making money, just more time added before you can actually receive treatment. The really sad part is that nothing is going to change. This really isn't a review it's a warning to Veterans that are probably all ready prepared to live in misery.
Oct 29th, 2023