Jonathan Williams: Allstate Insurance

I called him thinking he was my agent. But unfortunatly he wasnt. He stayed on the phone for 20 minutes locating my agent which was in albany these guy are so helpful he saved me a lot of trouble
Dec 25th, 2023

I've been with Allstate for over 40 years. I won't switch for two simple reasons: 1) Their local agencies and 2) their rates can be as customizable as competitors. Every time I call the Jonathan Williams Agency, I get a live person in short order. They treat me like a valued customer. They help me through complex situations. For car or homeowners insurance, they handle my claims fairly, promptly, and keep me informed. They show me how to save money. Recently they refunded $197.00 when I signed up for their app. Coverage is outstanding and they never, ever suggest they would drop me because of a claim like one company did many years ago. Why switch? They are the best!
Nov 8th, 2023

Never answers the phone and they never return calls. His sister sends out these nasty emails and letters to inform you if are late or something isn't right. However, you can never reach anyone. Just rings and rings. Horrible customer service and very unprofessional people work here now. Yet they have no problem taking ones money. Go somewhere else unless you like just being a number.
Nov 1st, 2023

Aug 27th, 2023

Trying to talk to my agent have not heard anything back from him yet and it has been a week now.. Not satisfied with my insurance right now.. Car insurance is highway robbery and I have been trying to find out why my insurance is so high with my perfect driving record.,
Apr 11th, 2023