Hawaii Energy Connection

They had a ton of helpful information to share about 'PV' systems. It made the entire experience much easier. For reference, I didn't even know what PV stood for before speaking with them. The technical support guys were also very helpful. They had a lot to share over a few phone calls. Comparing their prices to others, as well as learning how much a PV system can generate with their calculator, was also a great addition!
Sep 11th, 2021

I talke to Lisa and sent her photos of the damage but nothing was done as of yet.
Feb 9th, 2018

Aug 22nd, 2017

I could not be happier with the sales (Kauanoa), support (Victor), installation crew, office staff (Melissa) of my NEM+ system. Everything was explained well. Solar contractors are very busy now, but they had a cancellation and were able to install our system much earlier than expected. Everyone I encountered was extremely professional and courteous. I do not like high pressure sales tactics and I did not in any way feel pressured to make a decision in their favor. We received three quotes. I received the lowest quote from them and even received a small discount by paying with a check and I got another discount for purchasing the system in 2019 and having it installed in 2020 to make up for the decrease in Federal tax credits in 2020 from 2019. Highly recommended.
Oct 15th, 2020

THIS IS NOT A FINAL REVIEW! This is purely informational for others thinking about getting PV during the ongoing Covid Pandemic. So here goes... I signed my 2 year intreset free loan on April 1, 2020. Hawaii Energy came and Installed my rooftop solar panels and wiring on May 4-5. System is not completed because the batteries and cabinets are not available. HECO came yesterday July 6 and switched out my analog meter for a NET meter. I've lost 3 of my 24 month interest free cushion. I'm still paying an electric bill to HECO. Here is bullet... When I closed on the loan it was not disclosed to me that ALL parts were not available. The installation crew swept in and installed roof panels, wiring, boxes. Then on the second day I was told there were no batteries to install. Wait, What??? Communication is spotty at best. I asked some questions that I never got direct answers for. Simple questions like.... How many people are waiting? Of the people waiting where am I on the list? Easy to figure out but no answer from **** & ***** (don't want to mention names) so here I sit at 12 noon in my hot living room cause I still need to pay my HECO bill. I'll keep you posted 7.7.20
Mar 28th, 2020