Designs By Diana & Company

Mar 4th, 2024

Beautiful arrangement with timely delivery.
Feb 16th, 2024

The arrangement was very beautiful and it was delivered in snow. Great job thank you
Feb 2nd, 2024

We found this business close to a funeral home and found it convenient. When we entered, we were informed of options for saddles and sprays for a funeral arrangement. We made our selections and as we were preparing to pay, Diana told us that other floral purchases had been made for the funeral, and I asked which ones they were. She stated her system didn't seem to be loading but she would tell me. As I swiped my card for the large purchase, her system conveniently worked and it turns out that we purchased the exact same floral arrangements that were already purchased by other family members. I asked her if we could do a refund, but it was already past closing. She said she would make them appear differently and make it stand out. She said we would have the next day to decide if we wanted to cancel the order. The following morning at 8am, I called her and requested a cancellation since we didn't need 2 of the same of everything we purchased. I was greeted with a nasty attitude about cancelling so early in the day and that they were doing us a favor by working on a holiday early morning. Even going as far as to recruit another employee in the background to make it seem like they weren't being dishonest. Overall I feel that our family's grief was taken advantage of for financial gain .
Jan 15th, 2024

Jan 11th, 2024