Matt Nafziger - State Farm Insurance Agent

Mar 18th, 2024

Great customer service!!
Sep 6th, 2023

Matt Nafziger is an excellent agent and a worthy representative of State Farm. Linda Navarrete is a wonderful, bilingual State Farm representative who you can trust with all your questions about your car coverage. I have had the privilege of speaking with both of them many times and they always find a solution to my questions or concerns. I definitely recommend this office 100%.
Apr 15th, 2023

The 1 star is only for THE PROFESSIONALISM OF YOUR OFFICE STAFF. Thanks Matt for responding to this evethough I had to reachout for a follow up on this issue and have never personally spoke to you once during the duration of being insured with your practice OR during cancellation. I never even contacted your office except for a few occasions this past october. Those time I only spoke to Linda and Linda. I just paid my bill on autopay and left it at that so no I did not notice initially my mileage was incorrect. Since 2017 I have had NO changes in my driving habits so THIS was mentioned BY ME at the time of requesting to be insured. Also, I was not aware of the amount of the difference but principle is that I was over paying, whether it was 1$, 10$, or 100$. Unfortunately, everyone's situations are different and that $1 could have made all the difference to them while they struggle and no one deserves to be shamed over that. Have a great rest of your business venture. Wishing you many more. Original: Got overcharged for over a year and then told nothing could be done because I cancelled. My annual mileage is under 4k/yr. My odometer currently says 23k mi on a 6 y/o car. I was asked this at the time and let them know when I signed up how little it was drove. Well, I am purchasing another vehicle for a different state and was told by that agent that if I drove under 7.5k mi/yr I would have a low mileage rate. I looked online and someone in office pulled a weird mileage of 11k+/yr. when I signed up for the policy. When following up I was told I was SOL for all the extra previous money I was OVERcharged and that there was no record of WHO filed my policy or WHERE that mileage number came from. Thanks State Farm.
Apr 13th, 2023

Dec 26th, 2022