A Living apartment community featuring distinct living and exceptional floor plans. This is Chicago's prestigious North Shore area, and Deer Valley is located in the top-rated Libertyville school district. We're directly across the street from the world headquarters of Abbott Labs. We're also near the Great Lakes Naval Base and Rosalind Franklin Medical School. With nearby I-94, I-294, Route 41, and the Lake Bluff Metra station, getting around the Chicago metro area is a breeze. Deer Valley Luxury Apartments is a newly renovated community featuring new cabinets in kitchens and baths, granite countertops, stainless appliances, hardwood-style floors and an in-home washer and dryer.
Q What is the phone number for Deer Valley Apartments?
A The phone number for Deer Valley Apartments is: (847) 234-0003.
Q Where is Deer Valley Apartments located?
A Deer Valley Apartments is located at 30011 N. Waukegan Rd, Lake Bluff, IL 60044
Q What is the internet address for Deer Valley Apartments?
A The website (URL) for Deer Valley Apartments is: https://rentatdeervalley.com/
Q How big is Deer Valley Apartments?
A Deer Valley Apartments employs approximately 20+ people.
Q What days are Deer Valley Apartments open?
A Deer Valley Apartments is open: Tuesday: 9:00 AM - 5:00 PM Wednesday: 9:00 AM - 5:00 PM Thursday: 9:00 AM - 5:00 PM Friday: 9:00 AM - 5:00 PM Saturday: 10:00 AM - 5:00 PM Sunday: Closed Monday: 9:00 AM - 5:00 PM
Q How is Deer Valley Apartments rated?
A Deer Valley Apartments has a 3.4 Star Rating from 89 reviewers.
Apartment was and is infested and I mean INFESTED with fleas in the carpets. I do not own a pet, have a robotic vacuum, and am still massively struggling to get rid of them. Pest control did not see a problem and management gaslit me. Do not, I mean do not rent here especially if you are like me and a student at the close by university because fighting this infestation has been an actual nightmare and taken SO much time away from my studies. Please, please do NOT rent here because the prices are good and the units are big, theres a reason something seems to be good to be true.
Business Response on GoogleApr 8th, 2024
Julia,We are sorry to hear about this negative experience. Resident satisfaction is our number one priority, and we apologize if we missed the mark here. We did respond to your complaint the same day it was received, and called out a professional pest control company who performed a full investigation of the apartment. No insect activity was found inside or exterior to your apartment. Nonetheless, they did spray in the event something was missed. We had emailed you afterwards, and asked that if details transpire, to reach out again. Having not heard from you, we were under the impression that this was resolved. We will reach out to you again in efforts to improve your experience moving forward.
Kailee OBrien on Google
writing another review because it has been over a week since deer valley responded to my last review saying they were going to reach out to resolve things and there has been zero attempts to contact me. I will reiterate the problem: water line burst so the town turned off the water to the entire complex. for 4 days we had little to no water. it was completely off during the day and at night it was on at about 10% pressure meaning we had just a little tiny trickle of water coming out of the faucets. tried to do laundry and dishwasher but clothes came out dry and still covered in detergent and dishes came out still dirty. had to boil pots of water to fill up the bathtub just to take a bath. could not flush the toilet at all and this was during the weekend when everyone was home so we had to just pee in the toilet and not flush it. morgan at the front office told us there was nothing she could do as far as a rent reduction and that if we dont pay on time we will get a late fee. she was not helpful or empathetic to the situation. this place is completely taking advantage of the people who live here especially the people who arent able to stick up for themselves. it is truly upsetting to live in a place that completely ignores these issues but will still send out emails about "join us for bingo night!" I just want a rent reduction for the days that we were without water
Business Response on GoogleMar 3rd, 2024
Kailee,I'm sorry to hear about your bad experience. We take feedback seriously and use it to improve. We will reach out and see what we can do to make this a good experience moving forward.Thanks,Deer Valley Apartments
Alysse on Google
The water was out for 4 days last month, making it impossible to do laundry, wash dishes, or shower here. The complex provided little assistance during this time and encouraged us to stay with friends and family, or to get a hotel. They did not guarantee that any fees would be reimbursed, only stating that they would assist those they deemed "eligible." At one point, they even suggested getting water from the fire hydrants outside, in the middle of winter! Dealing with this situation has been an absolute nightmare, and Deer Valley is expecting rent to be paid in full, despite legally being required to reduce rent for the 4 days we were unable to use the water. Property manager Morgan said the higher ups are "talking about" providing a credit to rectify the situation, but have not specified the amount or confirmed if it will actually be provided. I made Morgan aware that Deer Valley is legally required to rectify the situation, but it seemed to fall on deaf ears.
Business Response on GoogleApr 8th, 2024
Alysse,Thank you for your feedback. Resident satisfaction is our number one priority and we look forward to the opportunity to improve your experience moving forward.The water was out due to main water lines breaking. This was an unpredictable event that was unable to be prevented, due to the freezing followed by extremely warm temperatures. Our staff sent out many notices to emails as updates and repair timelines were available. As well, water was restored periodically throughout the weekend at partial pressure. We worked with the City of North Chicago and Plumbing Companies to rectify the situation as soon as we were able to and do apologize for the major inconveniences this had caused you and the rest of our residents. We understand the importance of having water in your home, and worked as quickly as possible to complete the repair.All residents who had opted in for staying in a hotel during this emergency were reimbursed in full, once a receipt was submit to management.We will reach out to you in efforts to improve your experience moving forward.
Prasad Rane on Google
Poor management! I was show nice clean apartment when I visited for tour. But when I got in my actual apartment it was not clean. The induction top was so messed up and dirty! Doors were not painted properly. Refrigerator was damaged.
Worst part - When I asked management to replace the dirty induction unit they denied to do so!
I would not recommend staying here.
Business Response on GoogleAug 18th, 2023
Prasad,I'm sorry to hear about your bad experience. We take feedback seriously and use it to improve. We will reach out and see what we can do to make this a good experience moving forward.Thanks,Deer Valley Apartments
Kailee OBrien on Google
the entire apartment complex didnt have any water for like 4 days because a pipe burst and we were literally told to use the fire hydrants for clean water (huh?!) and now they expect us to pay the full amount of rent which is absolutely ridiculous.
Business Response on GoogleFeb 6th, 2024
Kailee,I'm sorry to hear about your bad experience. We take feedback seriously and use it to improve. We will reach out and see what we can do to make this a good experience moving forward.Thanks,Deer Valley Apartments
