Tritan Plumbing
Hours
Chamber Rating
-
Rishi Kamath
Aug 30th, 2021 -
Jason Wilkins
We worked with Eddie and Roy and they were excellent professionals. Our tubs were originally installed without P-traps and the previous homeowner installed an accordion pipe in a sink drain which needed to be changed out. Eddie and Roy did a great job fixing these issues!
Aug 29th, 2021 -
Paul Novak
Had them out to repair a pipe leading to my outside garden faucet. They installed faulty pipe, which burst, and now will not return my calls/emails. DO NOT FALL FOR THESE GOOD REVIEWS. This is a shady company, which does not stand behind their shotty work.
Jul 6th, 2021 -
greensleek
The owner came by the same day and fixed our problem.Quick,friendly,polite,helpful.Honest and giving you alternatives.Fair pricing.Quality work.Will definitely use him again .Thank you.
Jun 24th, 2021 -
Matt Britton
I'm disappointed and feel disrespected by Tritan Plumbing. On Wednesday May 19th, I scheduled an appointment for Tuesday May 25th so Trian could take a look at my sink. It had been leaking regularly, but recently started flooding the cabinet underneath, so we had to turn all of the water off. Shortly afterwards, our dishwasher started leaking into the basement. Because of this, it was critical we get our sink working as we had to bring our dishes into the bathroom in order to clean them. My fiancee is pregnant, and this has been stressing her out so I wanted it resolved as quickly as possible. At 4:45PM on Monday, May 24th, I received a text from Tritan that they got called to do an emergency visit and they would have to reschedule. I responded to them that it was fine, and asked when they could come. My home situation is also an emergency considering the leak, but I understood and gave no pushback. I even told them good luck with the new job. They rescheduled for Thursday, May 27th. At 4:25PM on Wednesday, May 26th, I received another text notifying me they had a scheduling conflict and wouldn't be able to make it out until the following week. I responded that again, I understand, and let them know this is important to us and I would appreciate if they could come out as soon as they're able. I did not receive a response, so I texted them on Friday, May 28th asking if anyone is able to make it early the following week. Tritan responded with "Hello, yes let me take a look". I responded saying thank you. I never received any additional communication from Tritan after that. Trian cancelled on me last minute twice within the same week when we do have an emergency. I was about as polite and understanding as anyone could possibly be. You would think a responsible and respectful business would try to make this right, but in reality they ended up telling me they could come then ghosted me. It's very disrespectful to do that to people who are polite and very much need help. I will never be calling Tritan again, and heavily advise against their services. If their ability to tackle plumbing issues is in any way analogous to their communication and customer service, you do not want to use them. To clarify, I understand emergency situations. I was polite and gave no pushback despite being cancelled upon twice when we're in a rough spot. After cancelling twice and telling me they could come out early the next week, completely dropping the ball and ghosting me after that is so rude and disrespectful. All they had to do is communicate better. I ended up going with a competitor and have been very happy with their services. I hope nobody ever has to deal with something like this when they need help with a leaking plumbing issue. Shame on them. Services: Tap repair, Pipe repair
Jun 18th, 2021
Contact Info
- (815) 630-1024
- [email protected]
- Website
Languages
- SPANISH
Payment Methods
- Cash
Questions & Answers
Q What is the phone number for Tritan Plumbing?
A The phone number for Tritan Plumbing is: (815) 630-1024.
Q Where is Tritan Plumbing located?
A Tritan Plumbing is located at 10051 Bode St, Plainfield, IL 60585
Q What is the internet address for Tritan Plumbing?
A The website (URL) for Tritan Plumbing is: http://www.tritan-plumbing.com
Q How big is Tritan Plumbing?
A Tritan Plumbing employs approximately 20+ people.
Q What days are Tritan Plumbing open?
A Tritan Plumbing is open:
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Q How is Tritan Plumbing rated?
A Tritan Plumbing has a 4.7 Star Rating from 392 reviewers.
Hours
Ratings and Reviews
Tritan Plumbing
Overall Rating
Overall Rating
( 392 Reviews )Rishi Kamath on Google
Jason Wilkins on Google
We worked with Eddie and Roy and they were excellent professionals. Our tubs were originally installed without P-traps and the previous homeowner installed an accordion pipe in a sink drain which needed to be changed out. Eddie and Roy did a great job fixing these issues!
Paul Novak on Google
Had them out to repair a pipe leading to my outside garden faucet. They installed faulty pipe, which burst, and now will not return my calls/emails. DO NOT FALL FOR THESE GOOD REVIEWS. This is a shady company, which does not stand behind their shotty work.
greensleek on Google
The owner came by the same day and fixed our problem.Quick,friendly,polite,helpful.Honest and giving you alternatives.Fair pricing.Quality work.Will definitely use him again .Thank you.
Matt Britton on Google
I'm disappointed and feel disrespected by Tritan Plumbing. On Wednesday May 19th, I scheduled an appointment for Tuesday May 25th so Trian could take a look at my sink. It had been leaking regularly, but recently started flooding the cabinet underneath, so we had to turn all of the water off. Shortly afterwards, our dishwasher started leaking into the basement. Because of this, it was critical we get our sink working as we had to bring our dishes into the bathroom in order to clean them. My fiancee is pregnant, and this has been stressing her out so I wanted it resolved as quickly as possible.
At 4:45PM on Monday, May 24th, I received a text from Tritan that they got called to do an emergency visit and they would have to reschedule. I responded to them that it was fine, and asked when they could come. My home situation is also an emergency considering the leak, but I understood and gave no pushback. I even told them good luck with the new job. They rescheduled for Thursday, May 27th. At 4:25PM on Wednesday, May 26th, I received another text notifying me they had a scheduling conflict and wouldn't be able to make it out until the following week.
I responded that again, I understand, and let them know this is important to us and I would appreciate if they could come out as soon as they're able. I did not receive a response, so I texted them on Friday, May 28th asking if anyone is able to make it early the following week. Tritan responded with "Hello, yes let me take a look". I responded saying thank you. I never received any additional communication from Tritan after that.
Trian cancelled on me last minute twice within the same week when we do have an emergency. I was about as polite and understanding as anyone could possibly be. You would think a responsible and respectful business would try to make this right, but in reality they ended up telling me they could come then ghosted me. It's very disrespectful to do that to people who are polite and very much need help. I will never be calling Tritan again, and heavily advise against their services. If their ability to tackle plumbing issues is in any way analogous to their communication and customer service, you do not want to use them.
To clarify, I understand emergency situations. I was polite and gave no pushback despite being cancelled upon twice when we're in a rough spot. After cancelling twice and telling me they could come out early the next week, completely dropping the ball and ghosting me after that is so rude and disrespectful. All they had to do is communicate better. I ended up going with a competitor and have been very happy with their services. I hope nobody ever has to deal with something like this when they need help with a leaking plumbing issue. Shame on them. Services: Tap repair, Pipe repair
Overall Rating
Overall Rating
( 392 Reviews )Write a Review
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