Ryan Cross: Allstate Insurance

Great service and very friendly staff. I would happily recommend friends and family to this agency.
Apr 8th, 2024

Used to be competitive, but now they don't care. My rates just keep going up and up, and when I call, I just get the "well that's the rates" An almost 20 year customer, with multiple policies and the only thing they can do is to have me install their snooper in my vehicles, for a max of 15% savings, which might get me down to $230 is..when Progressive is quoting me $165, and that is without the multi policy discount I already get for having Flood and Home Owners with Allstate.
Mar 5th, 2024

Wow, this place is awful. 8 year customer and they raise the rates by 40%. Statefarm beat them by like half the price. I cancelled my policy and there was a $25 balance of which this agency failed to notify me. They sent me to collections for $25 lol. Not one phone call or personal email to let me know they were going to do that. Then when I called, the rep told me do a better job of paying my bills. How insulting! Of course I can afford the $25 balance, but they dont care about their customer relationships. Mildred was outstanding but now they have a bunch of reps who barely understand me and have no clue what theyre doing. Avoid avoid avoid this place.
Jan 1st, 2024

Dec 2nd, 2023

They are nice and they respond very fast.
Jun 16th, 2023