Shell

I was staying at the Super 8 Motel next door. Thursday night I walked to this Shell gas station and I purchased $320 worth of lottery tickets. I scratched them at the motel and I returned to this place next day, Friday morning around 10 AM. to cash the winnings, $265.00. The young girl at the counter scanned my tickets and said she doesn't have the money in the register to pay me and handed me back the tickets. She was very rude, screaming to me in front of other costumers. I took my tickets and left. I stopped at a Pilot Travel Center, two ours away to cash the winnings just to be told the winnings on some tickets were already paid. I only had one ticket, worth $100 that she didn't scan as paid. She stole my money. Hopefully the management will help, to check their cameras and I will contact the Indiana Lottery to look in their system. Bad girl!
Nov 8th, 2021

Bad customer service & they overcharged me.
Aug 26th, 2021

Absolutely rude staff, she didn't speak and got smart for no reason. Will never come back to this Shell gas station. I am a rewards member.
May 23rd, 2021

Experience as expected
Feb 21st, 2021

The employees are rude and the subway next door can't ever make a sub right. Do not stop in Gas city.
Nov 19th, 2020