Sprint Store

I am very sorry to hear about all of the people that have had bad experiences here. This store is currently under staffed (Myself being the only person). I am the lead sales representative here in Jeffersonville, IN. I am doing my best to care for each and everyone that comes in my store. This does mean longer wait times and sometimes I am unable to help you, but please come in and see me, and I will do my best to take care of any problems you might have.
Oct 13th, 2020

Aug 28th, 2020

I went into store in Jeffersonville, In. Meaghan was very polite as well as very professional. She was able to rectify a problem I was having. She invited me back in the future with any issues or questions that may arise in the future. Since I am a senior citizen that was very reassuring to me. Glad that I am a customer of Sprint. Thank you for hiring a skilled individual.
Aug 8th, 2020

Just went to this location to add a tablet to my plan. There was only 1 employee there and the second thing out of their mouth was "im new so bear with me i dont know what im doing" i said i want to upgrade my phone and add a tablet. So she called her manager on the phone and i guess they were gonna walk her through everything. I asked about a promation that was going on right now and i said "do you know what im talking about?" And she said no. I politely told her i was just gonna go to the clarksville store. I knew it was already gonna be a hastle. I applaud her for coming to work but shame on the manager for not having someone there to help her.
Apr 12th, 2020

One star is too much. Let me just say if you go to this store, you've already messed up. If Angela helps you, leave. Told her 3 times what phone we wanted and she comes out with the wrong phone and turns it on. Now we have to jump through hoops to get what we asked for the first 3 times. On top of that. She holds a phone for me, I told her I'd be back for it Saturday. Call Friday to see if she still has it and nope! Let someone else walk out with it. Not even a customer, another store! Then they tell my wife she can exchange hers at another store but the other store says she has to return it to Jeffersonville storebefore they can do ANYTHING. 3 days later and she still doesn't have the phone she originally asked for. Whoever is running this store, get it together already. How you going to have a new person working by themselves? She obviously needs training, or more standard education.
Mar 6th, 2020