In-N-Out Automotive Repair

Tyler Kropuenske _{on Google}

Apr 2nd, 2024

Poor customer service. Took my vehicle in for rattling noise on driver side front end. Vince called me later in the day to tell me he could only hear noise coming from my center console change holder. I explained to him again what I was hearing and where it was coming from again, said he would drive it again. Called me back an hour 30 min later to tell me still couldnt hear anything. I go to pick up the car and the receptionist told on him and said reason he probably didnt hear anything was he only drove it for a couple of minutes. They then charged me $30.62 for labor and a $1.38 hazmat fee for total of $32. Never took the time to look underneath the car/ not listed in their notes on my invoice. Then charge me a hazmat fee for what?? Dont waste your time and or your money here.

Michele Mosley _{on Google}

Mar 18th, 2024

Horrible service had car 3 weeks never kept in touch I had to reach out to them to even know what was Goin on never even called when car was done 1900 and car messed up 2 days later they didn't fix it correctly then warranted the work but didn't want to fix their mistake they were very rude said didn't care about my f---ing car had other plans and so did I that I didn't get to attend because they didn't see the importance of fixing something they didn't do right don't ever go there I wonder if they ever did what they told me they did also I'm still waiting for them to come get it 2 days nothing took it had someone look at it and they fixed it

Dustin Swygart _{on Google}

Mar 10th, 2024

I work here and we do great bissness

Lonnie Upshaw _{on Google}

Feb 14th, 2024

This place is a joke 6 1/2 hrs on to tires they don't have any clue time management customer service is poor iv had mad service the last 2 times iv been here .