Integrity Plumbing

Angela Elizondo _{on Google}

Nov 8th, 2019

Integrity Plumbing was assigned to handle my plumbing claim through my HSA home warranty. They were not chosen by me. There were numerous communication mishaps during the claim process. It was possibly a little bit of both our faults. I became extremely angry with their female office manger, Deana. She knew I was not a happy camper. I called her later to apologize for raising my voice to her when I realized that there was still a problem. The average person would have not handled me as well as Deana did. All she really wanted and cared about was to take care of me, the customer, despite my anger. Therefore, she sent someone out again to make it right. It didn’t seem like they are out to put a financial detriment on the customer. It seemed like they really cared about the customer. Would I choose Integrity Plumbing if I was given a choice? Integrity Plumbing would be the first company I’d call!!! Deana puts the meaning into their business name: Integrity. Thanks so much Integrity Plumbing!!!!