Roto-Rooter Plumbing & Water Cleanup
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5170 Commerce Cir
Indianapolis, IN 46237 - 317-468-0672
Hours
Chamber Rating
Contact Info
- 317-468-0672
Questions & Answers
Q What is the phone number for Roto-Rooter Plumbing & Water Cleanup?
A The phone number for Roto-Rooter Plumbing & Water Cleanup is: 317-468-0672.
Q Where is Roto-Rooter Plumbing & Water Cleanup located?
A Roto-Rooter Plumbing & Water Cleanup is located at 5170 Commerce Cir, Indianapolis, IN 46237
Q How big is Roto-Rooter Plumbing & Water Cleanup?
A Roto-Rooter Plumbing & Water Cleanup employs approximately 20+ people.
Q What days are Roto-Rooter Plumbing & Water Cleanup open?
A Roto-Rooter Plumbing & Water Cleanup is open:
Friday: 24 Hours
Saturday: 24 Hours
Sunday: 24 Hours
Monday: 24 Hours
Tuesday: 24 Hours
Wednesday: 24 Hours
Thursday: 24 Hours
Q How is Roto-Rooter Plumbing & Water Cleanup rated?
A Roto-Rooter Plumbing & Water Cleanup has a 4.7 Star Rating from 2495 reviewers.
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Ratings and Reviews
Roto-Rooter Plumbing & Water Cleanup
Overall Rating
Overall Rating
( 2495 Reviews )Emily C on Google
Our plumbing went out on Thursday 6/29, then same day we lost electricity due to a massive storm. I had already made my appointment but called to reiterate that we have no electricity. They called my husband several hours later to ask if we got our electricity back and to let him know the tech was running late. We said no we don't have it back. The dispatcher Rachel called the technician and asked him if this was going to be a problem. The technician told her that he would still be able to snake our line without power. The technician showed up at 11pm, which was no big deal as I am 6mo pregnant and just wanted my toilet back. He talked to us before he went into the house about how we have no power. He walked through our house that was lit with candles and asked my husband "Where is the best place to plug my drain machine in?" We told him no where and asked if he'd been paying attention. At this point he apologized for "being slow" and told us that he can't help us. 8 hours of my time was wasted. He told us to call his work phone when we got power back, but it would be $475 for the services if it's him that comes back - possibly more if it's another technician. At this point I'm livid. I call the after hours customer service line and ask them if there's any way I can receive a discount after all of this. They get me over to the dispatch manager Michelle, who for some reason thought it was appropriate to raise her voice at me as I'm telling her my grievances. She tells me "We tried to help you." And "we can't give you a discount just because the technician came out." And that there was NO ONE in office that would be able to help me with this issue. The kicker, she told me "I don't even honestly understand why you're upset right now." I will NEVER use this service again. Someone contacted my husband offering him a free water treatment, to which I responded politely to be put in contact with the customer experience manager. I was ignored. I have never, EVER, been treated this way by any company. We ended up calling Service Plus - who came out and did the same service Roto Rooter was scheduled for, for $88!!!!!! They saved me $400 and were far more professional and kind. I have plumbing back because of them. STAY AWAY FROM ROTO ROOTER.
Hassan Harper on Google
Services: Toilet repair, Drain cleaning
Paulette Fair on Google
Service: Toilet repair
Eric Rodriguez on Google
The technician, Zo, was prompt, respectful, knowledgeable and efficient. He cleared the drain pipes that caused the bathroom/kitchen sinks to back up, provided insights on why the problem was occurring, and an estimate on fixxing them to avoid any further clogs or potential long term damage. Will definitely use this service again!
Michelle Freed on Google
Its always nerve racking when youre waiting for a technician to diagnose a plumbing problem. Today was a pleasant surprise, thanks to ZO and his honesty, patience and trouble shooting. Plus, he discovered the service call was under warranty, and I had forgotten about it. It would have been easy to overlook. He fixed the problem, which only involved flushing the water heater and adjusting the softener. He took the time to explain everything, and was transparent with his work. He was wonderful and I highly recommend this company and the service I got today. I purchased my water heater from them a year ago and the service and experience was just as good. Service: Water heater repair
Overall Rating
Overall Rating
( 2495 Reviews )Write a Review
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