Woodstoves-Fireplaces
-
601 6th Ave NW
Dyersville, IA 52040 - (800) 218-4947
Hours
Chamber Rating
-
Chase R
Sep 9th, 2021 -
T PKG
I made a small order for my forge build at night, and the next morning, I received what I ordered. The costs are very competitive and I chose ground shipping, but I suppose they had a truck coming out and upgraded my shipping to speedy ship and I was able to get back to work on my project sooner than expected. I was able to get the small parts I needed from one source. I'd recommend this shop.
Jan 31st, 2021 -
Arthur Dombroskie
I purchased a epi22 timberwolf wood burning insert to the tune of $1900+ and have been endlessly disappointed with it from the beginning. The unit has a pathetic blower motor and a sloppy door hinge along with a small firebox that only accommodates 3 or 4 pieces of firewood at a time. The loud creaking and popping noises that come from the expansion and contraction of the unit will keep you awake all night long. The unit has been properly and professionally installed and my home is well insulated. The epi22 struggles to keep just my 200 sq.ft. living room warm, not to mention the rest of the home. Purchasing the epi22 has proven to be a costly mistake. I do not recommend this product or doing business with new energy distributing. $1900 and still using electric space heaters from Walmart!
Jan 11th, 2021 -
Shelly Mead
Ordered the correct piece of glass and there was what we thought was a scratch on it when opened and we were ok with that as long as the glass fit and worked. (Its winter and we need the woodstove for heat.) Let the cement and the new gasket set for over 8 hours, built a small fire and no problems. Woke up the glass being broke and contacted their customer service only to be told we installed it incorrectly as the crack happened where the brackets are. I installed the glass per the manufacturers specifications for that stove as to not risk overtightening the brackets. But they would offer me a one time 50% off on a replacement piece of glass to "fix" the situation. Moral of the story don't order from them as the customer service is NOT willing to work with you even if you suspect something wrong from the get go.
Nov 19th, 2020 -
G F
Mistaking ordered the wrong $85 part for my fireplace on-line. Contacted them via email as instructed by the WEB site, but they never responded. Eventually called the company and they told me they would not accept the part back due to fear of it possibly being damaged by shipping it back. They sent it to me with out damage... You'd think sending it back in the same packaging would be fine. Bottom line, I'm out $84 and an stuck with a part I can't use.... What a waste... Be CAREFUL when ordering on-line... You might not be able to return it.
Nov 12th, 2020
About
Woodstoves-Fireplaces
Woodstoves-fireplaces.com is a unique platform for customers to discover innovative, eco-friendly, and efficient range of wood stoves, fireplaces, inserts and gas logs, chimneys and vents, magic grill accessories, garden torches, components, and accessories from the worlds top-notch brands. From direct vent fireplaces to electric fireplaces, we have it all covered to fit customer requirements.
Contact Info
- (800) 218-4947
- [email protected]
Questions & Answers
Q What is the phone number for Woodstoves-Fireplaces?
A The phone number for Woodstoves-Fireplaces is: (800) 218-4947.
Q Where is Woodstoves-Fireplaces located?
A Woodstoves-Fireplaces is located at 601 6th Ave NW, Dyersville, IA 52040
Q What is the internet address for Woodstoves-Fireplaces?
A The website (URL) for Woodstoves-Fireplaces is: https://www.woodstoves-fireplaces.com
Q How big is Woodstoves-Fireplaces?
A Woodstoves-Fireplaces employs approximately 1 people.
Q What days are Woodstoves-Fireplaces open?
A Woodstoves-Fireplaces is open:
Monday: 9:00 AM - 4:30 PM
Tuesday: 9:00 AM - 4:30 PM
Wednesday: 9:00 AM - 4:30 PM
Thursday: 9:00 AM - 4:30 PM
Friday: 9:00 AM - 4:30 PM
Saturday: Closed
Sunday: Closed
Q How is Woodstoves-Fireplaces rated?
A Woodstoves-Fireplaces has a 4.1 Star Rating from 17 reviewers.
Hours
Related Categories
Ratings and Reviews
Woodstoves-Fireplaces
Overall Rating
Overall Rating
( 17 Reviews )Chase R on Google
T PKG on Google
I made a small order for my forge build at night, and the next morning, I received what I ordered. The costs are very competitive and I chose ground shipping, but I suppose they had a truck coming out and upgraded my shipping to speedy ship and I was able to get back to work on my project sooner than expected. I was able to get the small parts I needed from one source. I'd recommend this shop.
Arthur Dombroskie on Google
I purchased a epi22 timberwolf wood burning insert to the tune of $1900+ and have been endlessly disappointed with it from the beginning. The unit has a pathetic blower motor and a sloppy door hinge along with a small firebox that only accommodates 3 or 4 pieces of firewood at a time. The loud creaking and popping noises that come from the expansion and contraction of the unit will keep you awake all night long. The unit has been properly and professionally installed and my home is well insulated. The epi22 struggles to keep just my 200 sq.ft. living room warm, not to mention the rest of the home. Purchasing the epi22 has proven to be a costly mistake. I do not recommend this product or doing business with new energy distributing. $1900 and still using electric space heaters from Walmart!
Shelly Mead on Google
Ordered the correct piece of glass and there was what we thought was a scratch on it when opened and we were ok with that as long as the glass fit and worked. (Its winter and we need the woodstove for heat.) Let the cement and the new gasket set for over 8 hours, built a small fire and no problems. Woke up the glass being broke and contacted their customer service only to be told we installed it incorrectly as the crack happened where the brackets are. I installed the glass per the manufacturers specifications for that stove as to not risk overtightening the brackets. But they would offer me a one time 50% off on a replacement piece of glass to "fix" the situation. Moral of the story don't order from them as the customer service is NOT willing to work with you even if you suspect something wrong from the get go.
G F on Google
Mistaking ordered the wrong $85 part for my fireplace on-line.
Contacted them via email as instructed by the WEB site,
but they never responded.
Eventually called the company and they told me they
would not accept the part back due to fear of it
possibly being damaged by shipping it back.
They sent it to me with out damage... You'd think
sending it back in the same packaging would
be fine.
Bottom line, I'm out $84 and an stuck with a part
I can't use.... What a waste...
Be CAREFUL when ordering on-line... You might
not be able to return it.
Overall Rating
Overall Rating
( 17 Reviews )Write a Review
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