Hours

Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM

Chamber Rating

3.4 - (72 reviews)
35
6
5
6
20

About
Citywide Cleaners

Citywide Cleaners is located at 838 1st Ave NE in Cedar Rapids, Iowa 52402. Citywide Cleaners can be contacted via phone at 319-364-6131 for pricing, hours and directions.

Contact Info

  •   319-364-6131

Services

  • ALTERATIONS
  • DRAPERY CLEANING
  • EXCLUSIVE SANITONE DRY CLEANING & LAUNDRY
  • FREE DELIVERY SERVICE INCLUDES
  • FREE PICK UP & DELIVERY
  • SUED & LEATHER CLEANING

Questions & Answers

Q What is the phone number for Citywide Cleaners?

A The phone number for Citywide Cleaners is: 319-364-6131.


Q Where is Citywide Cleaners located?

A Citywide Cleaners is located at 838 1st Ave NE, Cedar Rapids, IA 52402


Q What is the internet address for Citywide Cleaners?

A The website (URL) for Citywide Cleaners is: http://www.mycitywidecleaners.com/


Q What days are Citywide Cleaners open?

A Citywide Cleaners is open:
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Friday: 7:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM


Q How is Citywide Cleaners rated?

A Citywide Cleaners has a 3.4 Star Rating from 72 reviewers.

Hours

Wednesday:
7:00 AM - 6:00 PM
Thursday:
7:00 AM - 6:00 PM
Friday:
7:00 AM - 6:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
7:00 AM - 6:00 PM
Tuesday:
7:00 AM - 6:00 PM

Ratings and Reviews
Citywide Cleaners

Overall Rating

Overall Rating
( 72 Reviews )
35
6
5
6
20
Write a Review

Di on Google

image They did a great job of drycleaning. However, the pickup was lengthy and full of confusion as to the items' whereabouts in the store.


S. Benitez on Google

image I have never taken my dry clean clothes to another place. They are nice, great service and fair price.

Business Response on Google Sep 25th, 2023
Thank you so much for your review! We love to see our customers happy with our service!

Cate Welk on Google

image Nice people but horrible accounting especially when I had them redo my curtains. Twice they told me not to pay but come back after the bookkeeper looked at my bill. They called me several times to tell me I owed more than what was charged on my ticket. Finally, I went back with a witness and paid my ticket. WARNING! ALWAYS GET A RECEIPT! Services: Drapery & window cover cleaning, Ironing

Business Response on Google Sep 24th, 2023
Sorry for the confusion with your drapes. My understanding is that you originally brought in 4 drapes, each 4 feet wide, that you wanted made into two 8 foot drapes which we did along with cleaning and pressing them. You then brought in 4 more to be cleaned and pressed. In order to keep them from getting wrinkled we hang them carefully on a hanger, you were not satisfied with the few wrinkles in them so you had us redo them. We did this at no charge. In the repeated picking up and dropping off of your drapes it is understandable our staff was a little confused. The price break down is: to clean and press 8 - 4ft wide drapes @ $11.08ea. equals $88.64, not including tax. Looking over this now I realize our accounting was off, we never charged you for sewing the 2 sets of panels together or the tax. We will consider that compensation for the confusion. Sorry again, have a great day!

Theresa Eichinger on Google

image


Scott Nau on Google

image I dropped off 9 shirts and a jumpsuit. I returned 2 weeks later with my ticket showing 10 items. They were unable to find one shirt and stated their computer was having problems in fact indicating that I dropped the items on 2 separate days! I was told to wait 2 weeks and then, hearing nothing, called back. After being told repeatedly that Sherry would return my call, I finally heard back after my third call. She confirmed ongoing computer issues but blamed me and her employee for human error and making a mistake with the 10 item ticket. I have been using them for more than 10 years and this is the second time they have lost items. She was very unprofessional and an exceedingly poor representative of her business. Ill never give them business again. STAY AWAY IF YOU VALUE YOUR CLOTHES.

Business Response on Google Sep 23rd, 2023
We are very sorry for this situation and would like to make it right. If you can give us a description; size, name brand, color, style, etc. we would be more than happy to see if we can find it for you. We handle thousands of shirts on a daily basis and unfortunately, some get misplaced on occasion.

Load More Reviews

Overall Rating

Overall Rating
( 72 Reviews )
35
6
5
6
20

Write a Review

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