KC K9 Pet Fence

Apr 6th, 2022

I was stood up by this company. Called to say hed be late, and never showed up. No courtesy call to cancel, and didnt answer when I called. Im very frustrated.
Jun 27th, 2021

Flakey. Tim no showed to our first scheduled appointment without even a call or text. When I called, he rescheduled with me to the next day. The next day, I called 10 mins before the scheduled appointment to confirm he was on his way - he wasnt and wanted to come back several hours later. I declined - if someone isnt dependable during the estimate phase and cant even call or text that they had a conflict, you can be sure they wont be dependable when completing the actual work.
May 10th, 2021

I called into ask a question and was greeted by Daniel. Awesome service~!
Aug 4th, 2020

I prefer to deal directly with a company I'm having an issue with vs. a public forum such as a Google review however I've had no success in doing so with KC Dog Guard. KC Dog Guard installed an electric fence approximately 3 years ago and it worked great. Our neighbor had some construction done and the line was cut in a few places. I've been talking with Dan (the GM?) for over a month in an attempt to have him reconnect the lines. We've set at least 5 appointments to meet at the home and he has yet to show. I don't get a call when he misses appointments - I have to make several attempts to reschedule. I would use another company but I'm not sure who will do the maintenance beyond the initial install at this point. Update: Just noticed a reply from the business... I have no record of a call; let alone multiple calls or email from you so I doubt any attempt was actually made. I'm very good about checking emails, voice messages and returning calls.
Jun 20th, 2021