Frankfort Plant Board

Aug 20th, 2017

Use other companies if you can. FPB is a scam on internet speeds, cable television is not worth it at any level and there electric and water are absolutely absurd on pricing depending on year. It's worth buying a house or renting out side of city just to avoid such a lowly company....
Jan 22nd, 2017

I am an older disabled lady without transportation. I rent and use fbp water electric and Internet and it costs me 62÷ of my income. It doesn't leave much room for emergencies! But don't EVER count on FBP to show ANY compassion. They gave me ZERO credit when my rental property repeatedly had plumbing problems and my bill was over $700 more than once. I took the invoices to prove, filled out their forms and received a letter denying me any assistance. I had to pay 100÷ I admit I'm always a month behind because of that to this day. But I always pay. I do like to eat and bathe occasionally! Today I was sitting on the porch at 9:30 am when they pulled up. Asked me if I was behind and omgoodness with the holiday I had lost track of the date. He said I could call and take care of it he wouldn't turn it off if I did it within 30 minutes. I called but I had already gotten the cash to take to them so now there isn't enough on my card... I explained to no avail until I lost it...they've given me till noon to get it paid... but I had to lose it to get that. I know it's late... I always pay ...but do you have to be so rude and without compassion. I go without enough food, proper healthcare, 0 outside entertainment, 0 new clothes, gifts for other's and many other things most take for granted. It just doesn't go that far. I need shelter and the ability to stay warm, have water, and cook. FPB is the most expensive utility I've ever had and I've lived in several cities in several states. Seniors and disabled should have to pay based on income because it outrageous what they charge! I rather live off the grid but that's an investment of it's own. I made it in time but they reneged. ..forcing me to pay a $69 TRUCK ROLL FEE!!!! FPB stands for F-ING-PEOPLE-BECAUSE WE CAN!
Feb 13th, 2017

There is no competition making their services unreliable, unstable, and expensive. Everyone should avoid this area and those wishing to move closer should look elsewhere.
Dec 9th, 2016