The Basement Doctor Central Kentucky

Jim Koharik _{on Google}

Mar 18th, 2023

Daniel and his crew were awesome! Very personable; professional and knowledgeable. They arrived at the time I was given everyday they were here. They took a moment to great us each morning. They spent the necessary time explaining the days events and held to schedule. Each crew member would take the time to answer any questions we had to our complete satisfaction. Would definitely refer Basement Doctors. Services: Foundation repair, Structural construction assistance

Ds H. _{on Yelp}

Feb 17th, 2023

Do not recommend, caused more damage, would not repair, said not their fault I had to  pay to have issue fixed.  Manager said "it happens sometimes" i asked Why I was not told of the possibility, He replied "what were you going to do if you knew". Contract on laptop during in-home Consult is not complete when printed, only certain pages are printed, not everything I saw on laptop was printed,  no list of price breakdown, what I was paying for specifically...services, labor,etc on printed version,  only listed cost of materials and total to pay.  Asked for missing info, a screenshot with the date of day I asked was sent, not original and not the same (they claim it was).  Manager came to "assess" damage made situation even worse, rude, condescending.  Entire experience was horrible.  Their responses and attitudes after they had my money was pathetic.

Dsh _{on Google}

Feb 6th, 2023

Do not recommend, caused more damage, would not repair, said not their fault I had to pay to have issue fixed. Manager said "it happens sometimes" i asked
Why I was not told of the possibility,
He replied "what were you going to do if you knew". Contract on laptop during in-home Consult is not complete when printed, only certain pages are printed, not everything I saw on laptop was printed, no list of price breakdown, what I was paying for specifically...services, labor,etc on printed version, only listed cost of materials and total to pay. Asked for missing info, a screenshot with the date of day I asked was sent, not original and not the same (they claim it was). Manager came to "assess" damage made situation even worse, rude, condescending. Entire experience was horrible. Their responses and attitudes after they had my money was pathetic. Service: Flooring

David Miller _{on Google}

Jan 19th, 2023

Michael K from the Lexington office installed a backup sump pump. On time, courteous, explained what he was doing, worked with me to make changes to what needed done. Great guy, I'm happy to work with Basement Doctor. Service: Water & moisture control services