Vessels Plumbing Heating & Cooling

Vessels Plumbing misdiagnosed a water leak and caused around 80% of my parents’ front landscaping to be removed because they replaced the WRONG pipe at a cost of almost $3,000! They had to call a separate plumbing company to come out and find the actual problem and fix it properly (United Plumbing). According to United Plumbing, everything Vessels did was absolutely unnecessary. When they contacted Vessels they basically said too bad and are refusing to refund them for their mistake. THESE GUYS ARE THIEVES!!!!
Jan 8th, 2022

Oct 25th, 2021

Vessels came out for an estimate on fixing my sewer line. They provided an option to "replace" the sewer line that was much less invasive than digging up the front yard and replacing with PVC. They were recommended to me by a neighborhood group and I was pleased with how quickly they came out and how knowledgeable they are.
Oct 14th, 2021

The customer service was beyond bad. I personally had to contact them after the initial visit when the problem of the gas leak repair was discovered. Thereafter , it was myself who made phone calls trying to set up a time. I was changing my schedule to accommodate the plumbers but no response from their scheduler via my phone calls. On the 8th day , including Saturday & Sunday the plumbers showed up. These plumbers did excellent work / polite. Two prominent individuals referred Vessels. What a disappointment when it comes to accommodating the customer Service: Pipe repair
Oct 4th, 2021

Sep 14th, 2021