Robert Cook - State Farm Insurance Agent

Landon was very helpful & persistent! He answered all questions & handled himself very professionally!
Mar 25th, 2024

This rate and review is subject to change based on the owners response..... I changed from another major insurance company to this agent with State Farm a few months back. I needed to add another vehicle to it last week, so I reached out to the person who originally wrote my policy with this agency. He never returned my calls or answered my text. I called the main number to the office and the person that took the call happened to have the same first name as the person that wrote my policy. He informed me that the other person with that name no longer worked there but he would have someone call me back to add the vehicle to my policy. I am still waiting on that phone call. Update; The owner did reach out and made this right. Not sure where it all went wrong however, he did get someone on it had it straightened out in just a few hours. Thanks again Josh and Leslie for your prompt response and getting the coverage I needed.
Mar 28th, 2024

Mar 24th, 2024

I live in Texas and they are in Louisiana. They helped me to get a lower rate even with adding Life Insurance. Lisa and the whole office has been very help and very informative through the whole process. I would send anyone to them because they will go above and beyond to help and very help.
Mar 22nd, 2024

Lisa reached out to me and asked about giving me a quote for my auto insurance. I said of course not expecting much of a difference of what company I was with because I had been with them for many years along with having two teenage drivers on our policy. I quickly received a call back from her with my quote that blew my previous policy out of the water. Lisa quoted me with additional add ins that I never thought of having nor did my previous insurance company inform me that I could be offered. Im just days I was fully insured with State Farm. Thank yall for your amazing customer service and helping me save but also giving me the benefit of offering further coverage!
Mar 20th, 2024