Bar Harbor Bank & Trust

nannapat y. _{on Google}

Dec 30th, 2023

I absolutely HATE this bank. They never answer their phones in town or at the call center. Ive had nothing but trouble here while being home or over seas. DO NOT do business with them.

elcid carreon _{on Google}

Nov 18th, 2023

I just only need to change my mobile number o my account and it seems like all the teller and stuff there doesnt know what they are doing. Imagine changing your mobile number will take 2 weeks. This is the only bank that do that so ridiculous.
And the worst part is when you ask them why. They always answer with i think its like they are not sure what they are doing. Its been a week calling them everyday whats the update and they still dont know the answer what a great bank.

Jayne Zeitlin _{on Google}

Aug 25th, 2023

We have been a Small Commercial customer since 2002, most of the time we have had a positive experience. If they were unable to have the answer right away, they would research and call you in day or so.
I am glad they now have a branch closer to home.

Daniel B. _{on Google}

Nov 10th, 2022

By Far, the Absolute WORST, Unacceptable corporate mis-management, Putrid lack of even Training, Problem Solving, & Customer Care/Satisfaction I have Literally ever seen in a banking institution; DO NOT bring your daily banking to ANY branch of the utterly disgraceful group of hacks that even have the audacity to attempt to call themselves professionals; the level of Ignorance, Laziness, & Complete Failure of Communication Clearly starts from the top down and has been Prevalent for quite a long time; the Only Single stand out representative of this entire organization thus far has been Kayla at Andover NH branch that has gone out of her way Daily to keep me apprised w/ updates and has gone above & beyond to correct the Numerous, Massive errors that fall Directly on the Incompetents at the corporate office level; Still waiting to hear back from the district manager for about a week now who is still away enjoying his vacation; next calls/grievances and reports going to the BBB, National Consumer Affairs agency and the U.S. SEC; this is institutions failed protocols and ill-advised and outdated practices are embarrassingly still executed on the daily leaving their loyal customers consistently stranded w/ Total inconvenience consistently ruining their vacations, etc. time and time again, Shame on their shareholders, executive board members, IT Dept., programmers, etc. for ALL resting on their laurels and failing to measure up to their own basic levels of personal accountability & responsibility while punching out at the end of their days, going home to enjoy their cushy comfortable lives while continuing to turn a blind eye to their plagued, continuous banking problems.