True Value

Great place to fulfill all your hardware needs
Aug 15th, 2021

Last summer I dropped off a rototiller and a weed whacker for repairs. A month later I called about a time frame for the repairs. I was told the weed whacker was done but waiting on parts for the tiller. So we rented a tiller and bright home the weed whacker. My husband started up the weed whacker and it immediately shut back off again (the same issue we had been having, so obviously not fixed). The tiller also shut off after starting up. Returned with both the next day where we were given a run around about paying the tiller rental. Here it is nearly a YEAR later and we still have not gotten our items back. Every time we call we are told we will get a call back which we never receive. We have bought many items at Johnson's over the years and always liked the products they carry but as a rental and small engine repair, they are terrible. I am so upset by the horrific service that I doubt I will buy much from them again. Edit: After finally getting ahold of a manager I was informed that they didn't think they would ever get the necessary part in for the weed wacker. We decided to pick it up and take it someplace else. They refused to refund our money.
Jul 3rd, 2021

great store. many useful products in stock. always willing to help.
Jun 29th, 2021

I went there 3rd of June with my Carburetor and they couldn't get a kit, So he had a carb. there that someone ordered and never picked up So he decided to pawn it on me. Told me with a little exchanging of parts i could make it work. I didn't and now i can't take it back!! Waisted $65. How many other people has he done this to?
Jun 12th, 2021

Quick place to get anything for that home project! Friendly, helpful employees and good prices!! :)
Dec 12th, 2020