Subway of Gray is located at Po Box 405 in Gray, Maine 04039. Subway of Gray can be contacted via phone at (207) 657-2900 for pricing, hours and directions.
Contact Info
(207) 657-2900
Questions & Answers
Q What is the phone number for Subway of Gray?
A The phone number for Subway of Gray is: (207) 657-2900.
Q Where is Subway of Gray located?
A Subway of Gray is located at Po Box 405, Gray, ME 04039
Q How is Subway of Gray rated?
A Subway of Gray has a 4.1 Star Rating from 132 reviewers.
Holy cow---attitude issues! Normally when I walk in to the store, someone yells "Hello" to greet me. Not today! As a small business owner of a food establishment, I know good customer service when I see it. I live here in town and come here every couple of weeks after work. Today, I walked into this Subway and one of the young ladies (blond) said, "There are four sandwiches we are making now, and then four more, so it will be a little bit of a wait." There were two other employees working, one was helping her with the orders and the third seemed new and wasn't sure what she should be doing. I was the only customer in the building. The blonde woman told her to help with the orders. At my business, we always take care of the customers who are there (in store) and certainly accommodate as many people as possible. To watch three people employees taking care of customers while I stood there seemed strange, so I thought that I would probe further. I asked the blonde woman if this was their business model? Certainly, she sensed that I was questioning their methods of helping customers. I absolutely did not have any tone when I asked, but did want to point out that it seemed like a business model that is atypical. She told me that the other orders (probably through the app?) had already paid and they were going to be there in 5 minutes. She was not rude about it, but she also did not have customer-service manners. The employees at my business are instructed to simply apologize to the customer if there is a need to wait. Anyhow, she did get to my sandwich and as the other two were putting veggies on the orders ahead of me, she finished mine and we were checking out at the register. (In the meantime, three other customers had entered and were waiting. Blonde employee makes the comment (pointing to the line), "That's why we needed to get the order done." My response was simply, "Okay." Then she said as she handed me my change, "And I'm not going to apologize." Where did the need to say that to me come from? I was not barking at them when I was there, I had certainly not asked her for an apology (although she should have apologized for the wait). And what did the line forming have to do with getting the previous order completed? Logically, have one of the three employees helping the walk-ins and the other two can finish the app orders. I would have been long gone if this common sense would have been used and perhaps even 1-2 of the others in line. I could have pointed this out to the young lady, but after she made the "Ism not going to apologize" comment, I knew that my rationale would have been lost on her. To the franchise owner of this Subway, I feel your pain. Hiring right now is so hard because nobody wants to work, so you get stuck with employees like this. My guess is that she will not last a month with that attitude.
The sandwich was fine, hence the two stars.
scrapper torch on Google
they always have my online orders ready on time, and call me promptly if the bread ordered isn't available
Glen Snow on Google
Boots Mahgoots on Google
Subway Fresh, but the staff is awesome. That team is on it and the line goes super fast!
1600 Main StOxford, Maine 04270( 232 Reviews )
