SEBASTICOOK VALLEY FEDERAL CREDIT UNION

William Marsh _{on Google}

Sep 6th, 2020

Terrible when it comes to customer service and anything loan related. I have one loan through them and when it is paid off, they will never get business from me again.

Heather Domonski _{on Google}

Jan 30th, 2019

I will never open an account at this bank ever again, chris hall however you spell her name closed my account over me not getting enough income and because I said something she didn't like after she was getting mouthy with me for absolutely no reason what so ever. I suggest not this bank rude president there and so much more rude people there. They wont let me reopen my account thanks got a lot of growing up to do.

nichole danforth _{on Google}

Feb 28th, 2019

Poor customer service. Failed to order debit cards for not just one but two of our checking accounts. The most recent debit card incident we were made out to feel like we were lying about ordering the cards in the first place. We also had an issue opening a business account, when asking for guidance on how to resolve the issue they were not helpful at all and seemed annoyed that we were asking them questions. Also, on my husbands most recent visit he was met with rudeness and a teller who seemed annoyed to be doing her job. He had 3 checks to deposit that she needed to call on and she was annoyed that he had 3 checks. We were also told that our 2nd checking account was closed and was not given a reason as to why. Needless to say we will be closing our accounts with them. Some of the employees at the Newport branch could use a refresher course on proper customer service and kindness.