LL Flooring
-
443 US Route 1
Scarborough, Maine 04074 - (207) 885-9900
- Website
Hours
Chamber Rating
About
LL Flooring
Your local LL Flooring in Scarborough is here to make finding the perfect floor as easy as 1, 2, 3, Floor. With a wide range of options including vinyl, waterproof, wood, laminate and tile, we have Every Step Covered. Browse 400+ high-quality floors, use our suite of online tools, or work with our team of flooring experts in Scarborough directly. Complete the job with the matching moldings and accessories or have it installed. Wherever you are in your project, we're here to help at LL Flooring.
Contact Info
- (207) 885-9900
- [email protected]
- Website
Services
- In-Home Assessments/Estimates
- Installation
- Promotional Financing
- Design Consulting
- Free Samples
- Home Delivery
- Buy Online, Pick Up In-Store
Brands
- LL Flooring
- Lumber Liquidators
- Bellawood
- Duravana
- ReNature by CoreLuxe
Languages
- English
Payment Methods
- AMERICANEXPRESS
- CASH
- CHECK
- DISCOVER
- MASTERCARD
- VISA
Questions & Answers
Q What is the phone number for LL Flooring?
A The phone number for LL Flooring is: (207) 885-9900.
Q Where is LL Flooring located?
A LL Flooring is located at 443 US Route 1, Scarborough, Maine 04074
Q What is the internet address for LL Flooring?
A The website (URL) for LL Flooring is: https://www.llflooring.com/stores/me/scarborough/443-us-route-1?utm_source=yext-listings&utm_medium=local&utm_campaign=yext&utm_content=1010&y_source=1_MTEzNzUzMzItNTQ1LWxvY2F0aW9uLndlYnNpdGU%3D
Q How big is LL Flooring?
A LL Flooring employs approximately 20+ people.
Q What days are LL Flooring open?
A LL Flooring is open:
Friday: 7:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
Sunday: Closed
Monday: 7:00 AM - 6:00 PM
Tuesday: 7:00 AM - 6:00 PM
Wednesday: 7:00 AM - 6:00 PM
Thursday: 7:00 AM - 6:00 PM
Q How is LL Flooring rated?
A LL Flooring has a 3.9 Star Rating from 47 reviewers.
Hours
Ratings and Reviews
LL Flooring
Overall Rating
Overall Rating
( 47 Reviews )Dolores Daley on Google
The employees are very friendly, and knowledgeable. We have done business here several times.
Lisa Bazinet on Google
Pat R on Google
BEWARE - LL Flooring takes advantage of senior citizens. I am a 70-year-old woman who had a hard wood floor installed in my sunroom. I was concerned about LL Flooring hiring a sub-contractor, BM Flooring in Massachusetts, but was told that if I had any problems, I would have a national company behind me which was NOT TRUE!
I noticed a defect in the corner of one of the boards the next day. Installer never did a floor inspection with me. I notified the local LL Flooring store immediately. Also included a picture. All I got from them were excuses.
The installer did not have to use any transitions because there are no rooms on the other side of the patio doors but still charged me $150 for labor. I was told that the team had to cut boards to fit around the patio doors. There was no team just one guy. Before installation, I showed him that the flooring would slide right under the door frame using a sample. The estimator also told me the same thing and said that the installer would be happy.
Contacted customer service several times but they did nothing. I filed a complaint with the Better Business Bureau. They contacted LL Flooring but did not receive a response.
For a company with sales of $1.1 billion in 2022, they certainly do not prioritize their customers. I do regret doing business with LL Flooring. Please reach out to your local businesses instead. 1 star is way too many!!
UPDATE: :
4/3/23 Company responding telling me they would like the opportunity to investigate. Told me the same thing last year.
4/5/23: Received an email from a social media specialist asking me to provide some detail of my concerns so they can further assist me.
4/10/23: Received an email from installations customer relations asking me to submit pictures. I told her I did all of that last year with additional emails and that she should read my review and look at my pictures. LL flooring never even responded to my Better Business Bureau complaint. Again, please reach out to your local businesses for your flooring needs.
Bonnie Richard on Google
I recently renovated the second floor of a residential property and used LL Flooring to supply and install a pre finished hardwood. As a 20 year architectural designer, I have worked with many home improvement supply companies. Im happy to say that every step of my purchase and installation was one of the best experiences of my career. Every employee that I worked with from order, to delivery, to install and then return of left over products was painless and actually pleasant. The product was top notch and the customer support cant be beat. I will definitely be back. (Scarborough, Maine store) Thank you! Bonnie Richard, Boston Home Designs, LLC
Ben Farrington on Google
Very nice and helpful
Overall Rating
Overall Rating
( 47 Reviews )Write a Review
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