penobscot cleaning services

We needed a sewage cleanup on a dirt basement. One of the pipes broke. This company said they could NOT provide an estimated quote beforehand, but we went ahead with their service anyway. This was our first mistake.Long story short, they were there for several hours going in and out of the basement, disseminating lime, then left. We had someone observing the technicians the whole time.The invoice claimed they were there for 16.5 hrs, that the technicians DUG UP the dirtied soil and disposed of it. None of this was true. As stated, we had someone observing to ensure our interests were protected. A second mistake was not video recording the process. We were essentially charged over $3,500 for the sprinkling of lime (which costs less than $10 for 50 lbs at Home Depot by the way).We reached out to the operations manager with this complaint. We felt we had been scammed and even reported it to the credit card company. He rebuffed and threatened to put a lien on the property and cc'd the lawyers.Please get a quote or a free consultation prior to the service. A reputable company will not do this!
Jan 17th, 2023

Extremely overpriced. Please get a quote or a free consultation prior to the service. A reputable company will not do this!
Dec 31st, 2022

Very friendly
Jan 27th, 2021

Two folks from Penobscot came to clean our carpets throughout the house and to clean upholstery at the same time. We are incredibly happy with the result - the carpets, which hadn't been professionally cleaned in years (if ever!) look, I'm not kidding, like new. What a difference. Plus there was a stain that had been there for ages - now gone. Very pleased with result.
Dec 10th, 2020

Apr 24th, 2020