The Don's BBQ

the food was very, very good! however, wanted to post this solely to keep other customers aware be sure everything is rung up properly! having worked in managerial positions in costumer service, i have first hand experience that mistakes happen. that is absolutely okay! but today when i went in, my order (3 brisket rubens & sodas from the fridge) was rung up as $78!! i did the math in my head (it shouldve been ~$60) but when i questioned, he justified the cost and still rang my card which was his first mistake! instead of justifying cost, he shouldve looked back to make sure of no errors. only when he asked me if i wanted a copy of my receipt - which of course i did - and it printed he saw the mistake of 4 sandwiches not 3!! of course, he gave me the $$ back for the sandwich i did not buy, but i was left with a bad taste in my mouth, as i felt he dismissed my initial worry about cost AND still ran my card whilst defending the price. he was friendly, but accuracy and transparency is just as important in costumer service! oh well. but, yes, the food was very good!! glad we stopped in :)
Apr 26th, 2022

Apr 19th, 2022

One of the or probably best bbq place in the MA. The ribs and pulled pork were awesome. The brisket was good but a little dry for my liking. The Mac & cheese is good. Overall it was a W definitely would go again.
Apr 12th, 2022

Great service and food is outstanding. Don't forget to punch your customer loyalty card.
Apr 10th, 2022

I've been here twice, once for dine-in, once for take-out. The food is absolutely phenomenal. The owner is very friendly and has a great sense of humor. It's a warm, welcoming environment with great food - try it out!
Apr 8th, 2022