All New Tropical World

The best in town , very helpful guy ,
Jun 3rd, 2016

This store isn't opened anymore at this location, I just went there yesterday. 05/13/2015
Jun 2nd, 2015

son mejores
Mar 18th, 2015

Do not patronize this store for any reason! NEGLECTED/ABUSED animal warning! My wife and I stopped in this deplorable store looking for fish. For a store that boasts "Worcester's best selection of hand-fed birds and tropical fish" this is hardly the case. Upon entering the store, the store was almost completely dark almost no lights on what so ever. The bird room was completely pitch black dark. My wife had to ask the owner who was playing on the computer to turn the lights on so we could look at the birds. Open entering the bird room we were immediately hit with a stench of decay. All of the birds were being kept in cages that were way way too small, most of the larger birds require a cage at least three to four times the size of the tiny cages they're kept in. Every single bird was showing signs of either sickness or EXTREME stress as their feathers were plucked out in large patches on their chests and wings. The aquarium livestock was not plentiful nor healthy as there were multiple dead/sick fish which were being eaten by the other fish in the tanks. I keep multiple large planted aquariums as well as keeping birds which we have hand fed and trained ourselves. We were so upset when we left my wife started to cry after seeing such beautiful birds being kept in such deplorable conditions. This store needs to be investigated/ shut down. I will be making a complaint with the SPCA as I feel they need to immediately investigate this store!
Feb 3rd, 2014

I am not a fish person, so cannot comment on the conditions the fish are kept int, but I am a professional bird trainer, so will comment on how the birds in this store were kept. I did not go looking for the store, but happened upon it while shopping in Worcester today. All of the birds were crammed into cages that were too small for them. Sometimes very differently sized and strength species were housed together (which could result in injury to the smaller and weaker birds). They had very limited toys and enrichment items available. For a store that specializes in birds, there were very few quality toys and cages available for sale on the floor. The room the birds were kept in smelled very badly. There were piles of poop on the grates and cage floors. Many birds had stained feathers above their nares, which either means they were potentially ill, or breathing and exhaling poor quality, dirty air. Air filtration is excessively important for parrots, who have extremely delicate respiratory systems. It is not safe for them to sit in their own filth. There is no way I would recommend shopping in this store for supplies or birds. I would never support a business that takes such poor care of their animals. I wish this store didn't exist, and definitely wish they didn't sell birds. They are setting a very poor example for bird care. I feel very badly for all the birds that live in these deplorable conditions. They clearly do not care for their birds well at all.
Sep 5th, 2013