Garabedian Plumbing & Heating, Inc.

Tacori Tai _{on Google}

Apr 24th, 2022

Do not use Garabedian. ZERO STARS! They are not thorough and Cindy is THE RUDEST person at this company. I don't know if she's the owners family member but you need to get her out of your office. She constantly gaslighted me during our phone conversation (yell-fest) and refused to allow me to express my thoughts and stance. She kept speaking over me and twisting my comments to suit her needs. Initially, I'd been a customer for Garabedian for a few years. I always dealt with techs like Zach or Jimmy (both of whom I enjoyed working with). I never had to deal with back office initially. This January 2022 I had a no heat call placed. It's April now and I still have no heat. I had 5 visits from Garabedian techs and they haven't fixed my issues (single family home, forced hot air from oil). Service: Heating system repair

Aloyah Isa _{on Google}

Apr 5th, 2022

After very negative and stressful experience with Dumas Plumbing, I really welcomed and appreciated Al's professionalism, friendliness and overall sense of human decency. He took care of the washer clogging and looked at a couple of other small issues I had. He pointed out that the flush lever the Dumas guy installed was not the right one. No wonder I had to manually lift it after every flush or water would continuously run. Dumas guy also did not replace flapper, which I'd told him to do. Al corrected both without overcharging for the parts or adding to the cost of the visit. Al was a real pleasure to work with. Thank you! Services: Toilet repair, Drain cleaning

Debi Mattison _{on Google}

Mar 19th, 2022

We made an emergency call and spoke with the answering service. While the answering service was phenomenal, the service was not! The on call person called us back and said he would be over after he finished 2 more jobs. Hours and hours passed without word. I called the answering service again requesting that the on call person let us know an approximate time frame in which we could expect him. Answering service told me that if I didn't hear from the on call person within 30-40 to call back. I waited an hour and called back. Answering service sent a message to on call person yet again, asking them to call or text us with a timeframe. No response at all from the on call person. Received a call the following morning and at that point we had already found a much more reliable company to come out and fix our issue.

Paul Thornton _{on Google}

Mar 15th, 2022

Great experience recently with this firm. Water heater was leaking, ready to go. I called a competitor, they gave me estimate of $4,200, which seemed high. I called Garabedian, their service manager Jimmy said there might be a warranty on my current heater. I sent him some pics with serial #, etc. and he verified warranty was in place. The heater was at no cost and service tech, Zack, did a nice job on the installation; bill came to under $1,000, saving me $3K. The competitor never mentioned possibility of warranty on my old tank. I'll continue to give these guys my business and tell my friends & family as well. Service: Water heater repair