francesca's

Aug 21st, 2020

May 3rd, 2020

As soon as my girlfriend and I walked into this store (one could argue it’s more of a glorified storage closet, but I digress..) I made eye contact with one of the sales associates, a young lady with brown hair, and I said hello. She ignored me and immediately went to their back room. I went to check out the clearance corner while my girlfriend was looking at the merch near the register when the other lovely sales associate (shorter gal with blonde hair) approached us and curtly asked what we were looking for. It was about 20 minutes to close, and having years of retail experience, I know last minute shoppers are a bit of a pain, so I smiled and said “we’re just looking, thanks!” and she rudely said “mmkay” and went to the back room and the other girl came with her. For some reason they suddenly decided to tidy up the unshopped shelves on either side of us, and made sure we knew they were keeping an eye on us whenever we moved. Really disappointing service not just from a customer’s perspective, but just on a basic human level. Please, if somebody in management sees this, I would love to discuss this further. This happened around 5:20 on 1/1/19.
Nov 16th, 2019

Aug 9th, 2019

Jul 7th, 2019