Dakota Water Treatment

My experienced started with a phone message left to Dakota Water on a Saturday. I had the expectation of a return call on Monday but I was pleasantly surprised with a call back that day. A really well designed web site with all the options and prices clearly posted. In my phone conversation I was asked questions that would help me decide which system was best for our home. I not only wanted a new water softener, we were interested in better drinking water. We opted for a whole home filtration system along with a new water softener. The scheduling was easy and the install started on time. I was nervous about bringing all of the equipment through the house as we have hardwood floors on our main level leading to our basement. Dakota Water could not have taken better care when bringing everything into our home. The job was done on time, one budget and we could not be happier with the professional service we received from Dakota Water. I have one regret, we should have done the whole house filter a long time ago our coffee and drinking water taste so much better it is like night and day. No more bottled water for us... Great job Dakota Water...Do yourself a favor and give these folks a call we are very particular who we trust in our home and we would use Dakota Water again without question.
Nov 25th, 2020

Great to work with and they helped answer all my questions about different types of systems. Once we finalized the system had to be ordered and it was here and installed quickly. I had follow up questions after the system was installed and owner Paul helped me understand some of my water issues and ways to combat them without trying to sell anything further, just let me know he had solutions if I needed them. Lots of respect for this company and the people behind it. Hard to find honest and straight forward these days! 10/10 recommend! They were competitive as well!
Nov 18th, 2020

Dakota Water Treatment offered incredible customer service. We discovered our original water softener's timer gears had worn out, resulting in the softener never being run. We had not dealt with any type of water softener issue in our home ownership before, so I was pretty nervous and worried about being taken advantage of by a water company. We called Dakota Water Treatment as they were local to us. Jolene answered the phone and was genuinely one of the nicest people I have talked to from any company. She took the time to troubleshoot the issue over the phone with me to ensure it couldn't be repaired with a part or minor fix. Once we concluded we did in fact need a new softener, she put me though a crash course over the phone and educated me on all things water softeners so that I could make an educated decision. She was completely zero pressure and was genuinely interested in helping us. Talking with Jolene was an absolute pleasure and the main reason we decided to give Dakota Water Treatment our business. Once we decided which unit to buy, Jolene set up an appointment for a technician to come out and install the unit. There were appointments available the next day. Within 48 hours of discovering the problem, Dakota Water Treatment had us back up and running with soft water and no headaches. The whole process of working with them was very smooth and low pressure. I would highly recommend them to anyone in need of water treatment products and service. Thank you Jolene and the Dakota Water Treatment team!
Jun 3rd, 2020

Dakota Water Treatment is a great company to work with for a new water softener. They are extremely knowledgeable and thoroughly explain everything. Their pricing is competitive and they use quality product. The installation was quick and they were prompt with all their services. I would highly recommend.
Jan 21st, 2020

Very friendly employees and wonderful customer service! Paul just serviced our water system this morning and was extremely kind, friendly and efficient! Very happy with this company!
Oct 6th, 2019