Patagonia

Charolette was incredibly helpful from the second we entered the store. Extremely professional and was able to answer all our questions on repairs and otherwise. A reminder why Patagonia is such an incredible company- clearly hiring staff that care. Would recommend and will be recommending to all who havent purchased Patagonia gear prior. Cheers
Mar 27th, 2024

The store, staff and parking are all fantastic. Bought a goose down hoodie in October, '23 ($329). Massive feather leaks in the body and seams. Exchanged at Christmas time. Just got a full refund February, 24 which was nice but due to the same issues. Appreciated and wanted to support their focus on sustainability however I'm back into a North Face down hoodie ($220). Sorry, I tried (twice)!
Feb 21st, 2024

Went in for a zipper repair on a8 yr old shell and they threw me a fresh replacement instead. Sad to see the oldie go but happy they hooked it up.
Feb 19th, 2024

Was looking to purchase a backpack and jacket. But was incredibly uncomfortable being followed around the store by multiple associates while I was browsing.
Feb 17th, 2024

Incredible customer service. Everyone is very kind and informative! Great products. Phenomenal warranty program.
Feb 11th, 2024