Jacob Group Agency: Allstate Insurance

Zinat Khan _{on Google}

Nov 3rd, 2019

Very helpful staff and full of knowledge.I made an international call and my call was taken urgently.all my questions were answered.I didn't catch the name of the staff.She was very professional, friendly and solved my problem within minutes.tremendous services.I highly recommend your branch to all my family n friends.thanks again keep up the great work.

Donald Cooper _{on Google}

Mar 6th, 2018

We love having your branch take care of our home and auto insurance needs. You took a problem with another agency and with minimal input, resolved all the issues and recreated the policies to our liking in a manner that we requested. We feel great value in the follow through with minimal direction feeling the care and compassion the client focused representative of the Cook / Jacob Agency provided us.
These are truly leading Allstate agents. We ARE in good hands here and we recommend your agency to anyone who would like examplitary professional worry free service.
Communication 100%
Understanding and proper guidance of type and addendums to each policy that would meet our level of risk, 100%
Performance 100%
Minnesota Nice 100%
Thank you for taking the time to care.
5 stars are nor enough.

Kathy Duberke _{on Google}

Sep 26th, 2017

We have had 2 recent claims (unfortunately) and the experience with thie agent was just awful. The first one, we did absolutely ALL the leg work. The shop where we took the vehicle knew more about working with Allstate than this agent did. So for the second one, we called 1-800-Allstate and worked directly with them and it was awesome. We are switching agents.