U.S. Bank Branch

Had to pick up a new debit card today and the assistant manager helped me. She was so patient and helpful. This is by far the friendliest US Bank branch in town l.
Sep 26th, 2019

I did really like this bank because of Kim. I would have given 5 stars until just now. When a young MILLENNIAL had to check my ID to give me a balance on a deposit. So VERY RUDE being with US BANK for 20 plus years... I made this Bank what it is today by starting the Tea Party. I am 69 years old and should NOT BE SUSPECT. This Never happened in California. The 4 stars are for Kim Only! After reading the other one star reviews Now I see why so many of there branches are closing. I just got notice today that 2 of one's of my Branches are closing. The one on Battlefieldand Thank God for that. Those Millennials there I believe had got there Karma for the way they tortured me. I did make Multiple complaints. The Sebastopol Branch in California I loved the people who worked there. You really should be ASHAMED OF YOUR ACTIONS..TO SO MANY PEOPLE
Sep 7th, 2019

Literally every time I am here the tellers are SO rude and have horrible customer service. Most banks the tellers are very friendly and sweet but they make you feel like you’re an inconvenience and just flat out rude. It’s absolutely AWFUL.
May 25th, 2019

I've always had a really good experience at the Sunshine branch! The ladies and gentlemen there are always friendly and provide top notch service!
Mar 25th, 2019

The teller was extremely rude. I normally don't use this location & was doing a deposit for my company. When I placed the US BANK bag in the drive thru drawer, she rudely asked what company I was with. When I told her, she acted skeptical until she took the deposits out of the bag & looked them over. She then said that I am not one of their 'usual' customers for this location. I didn't realize that you had to be an 'established' customer to get kind service from them. I will never go to this location again & I will never do any of my personal banking with US Bank.
Feb 19th, 2019