Fastenal
-
1518 1st Ave N
Billings, MT 59101
Hours
Chamber Rating
-
Frank Middleton
way better service and product than what i was getting from another vendor here that is based out of washington.
Mar 14th, 2020 -
Nicholas Roe
Jun 12th, 2018 -
Electrical Worx
This was my experience with this division of fastanal, I Explain the part I needed several times over the phone (3/4†x18†F1554 grade 55 j bolt Galv. ) they ordered it in, a few days later I went to pick it up and it was the wrong part. They said they could have the new part in a few days , i re-explained the part again and then they said oh we can’t get that, it would be 1.5 weeks before we could get it. Set my schedule back. Not happy about their customer service especially since I was very clear every time I talked to them, the price was even off from what they originally quoted me. They didn’t try to reconcile the issue nor did they apologize.
Jan 14th, 2018 -
John Mason
Fastenal isn't a retail vendor. It's not an ACE hardware where there are tons of employees, or even a Home Depot or Lowes. The only other review for this Fastenal is 1-star, with no comment, by another Local Guide. That is someone who isn't a contractor, and expects retail service. A contractor wouldn't have time to write enough reviews in Google to get a Local Guide tag, and someone with a retail customer mindset is going to be turned off by a company which is essentially a warehouse staffed by a few knowledgeable employees, who deal 99% with contractors that also know product and typically buy a decent volume. That being said, these guys were helpful. I ended up going to the South Billings store (the only other Fastenal, close-by) because they had the TimberLock type lumber construction fasteners I needed. As both locations are close to one another, they can specialize in different areas. The staff also gave me some tips as to places to go where I could get some related metal studs I needed. GTS btw is the name.
Jun 25th, 2018
Contact Info
- (406) 252-9090
Products
- ABRASIVES
- ADHESIVES
- BATTERIES
- BLADES
- CHAINS
- CHEMICALS
- CLAMPS
- COATINGS
- CORDLESS TOOLS
- CUTTING TOOLS
- CYLINDERS
- DRILLS & BITS
- ELECTRIC MOTORS
- ELECTRIC TOOLS
- ELECTRICAL CABLE & WIRE
- ELECTRICAL COMPONENTS
Services
- BANDSAW WELDING
- BATTERIES
- BUILDERS
- CHEMICALS
- COATINGS
- CONSTRUCTION SERVICES
- CUSTOM CHAIN SLINGS
- CUSTOM FABRICATION
- CUSTOM MANUFACTURING
- CUSTOM PACKAGING
- ELECTRIC MOTORS
- ENGINEERING SERVICES
- HOSE CRIMPING
- LABORATORY SERVICES
- MATERIAL MANAGEMENT
- ONLINE ACC
Specialities
- BATTERIES
- CHEMICALS
- COATINGS
- CYLINDERS
- INDUSTRIAL EQUIPMENT
- MERCHANDISE
- PAINTS
Payment Methods
- MasterCard
- Visa
Questions & Answers
Q Where is Fastenal located?
A Fastenal is located at 1518 1st Ave N, Billings, MT 59101
Q What is the internet address for Fastenal?
A The website (URL) for Fastenal is: http://FASTENAL.COM
Q What days are Fastenal open?
A Fastenal is open:
Thursday: 7:30 AM - 7:30 AM
Friday: 7:30 AM - 7:30 AM
Saturday: Closed
Sunday: Closed
Monday: 7:30 AM - 5:00 PM
Tuesday: 7:30 AM - 5:00 PM
Wednesday: 7:30 AM - 7:30 AM
Q How is Fastenal rated?
A Fastenal has a 3.0 Star Rating from 4 reviewers.
Hours
Ratings and Reviews
Fastenal
Overall Rating
Overall Rating
( 4 Reviews )Frank Middleton on Google
way better service and product than what i was getting from another vendor here that is based out of washington.
Nicholas Roe on Google
Electrical Worx on Google
This was my experience with this division of fastanal, I Explain the part I needed several times over the phone (3/4†x18†F1554 grade 55 j bolt Galv. ) they ordered it in, a few days later I went to pick it up and it was the wrong part. They said they could have the new part in a few days , i re-explained the part again and then they said oh we can’t get that, it would be 1.5 weeks before we could get it. Set my schedule back. Not happy about their customer service especially since I was very clear every time I talked to them, the price was even off from what they originally quoted me. They didn’t try to reconcile the issue nor did they apologize.
John Mason on Google
Fastenal isn't a retail vendor. It's not an ACE hardware where there are tons of employees, or even a Home Depot or Lowes. The only other review for this Fastenal is 1-star, with no comment, by another Local Guide. That is someone who isn't a contractor, and expects retail service. A contractor wouldn't have time to write enough reviews in Google to get a Local Guide tag, and someone with a retail customer mindset is going to be turned off by a company which is essentially a warehouse staffed by a few knowledgeable employees, who deal 99% with contractors that also know product and typically buy a decent volume.
That being said, these guys were helpful. I ended up going to the South Billings store (the only other Fastenal, close-by) because they had the TimberLock type lumber construction fasteners I needed. As both locations are close to one another, they can specialize in different areas.
The staff also gave me some tips as to places to go where I could get some related metal studs I needed. GTS btw is the name.
Overall Rating
Overall Rating
( 4 Reviews )Write a Review
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