Woolsey's Tire Brake and Alignment

Apr 5th, 2024

This is the kind of real, helpful, genuine local business that is hard to find anymore. Shop that has been here for decades providing good service to the community under family ownership, and continuing to do so today. Owner himself is there in the office and shop, and staff is always ready to jump in for getting something done. Efficient, knowledgeable, professional service, and good value. Lucky to have this place here doing what it does.
Apr 2nd, 2024

Woolsey tire has been a great family owned local Helena business!! They have taken care of my family for as long as I can remember. From tires brakes to other mechanic work they will find any way they can to get you back on the road even if its chasing down moonlight hours!! Go Woolsey tire!!
Mar 2nd, 2024

Ruins your tires with zero accountability
Jan 25th, 2024

Had multiple visits at Woolsey Tire. The incident that caused a 2 star review is the direct result of poor management, lack of attention, and over emotional staff over doubling the cost of my service of multiple occasions after a quote without confirming with me. Brought my vehicle in for my rear breaks in to be done a few months ago. The service tech at the counter called me after 40 minutes of "labor" saying that my clips would need replaced, completely normal that's expected I said that's fine. They charged me $286 for calipers just to take the guide pins of the kit and did not replace the calipers. Nor did they send me with the rest of the caliper kit that I did not ask for. Sky rocking my invoice to unnecessary levels. So lets jumps ahead to present day; I had some concerns about my breaks I brought to the attention of Drew being that he was the one who did them. Immediately emotional, defensive and highly unprofessional mind you this was before I even got to the shop. Ill fitting for someone who is to be in charge and working with the public on a regular basis. He quoted me a diagnostic $62.50 absolutely happy to sort out what is the trouble. Unsettled of the terrain of his shop environment it was more high emotion but I needed to get to the bottom of why my BRAND NEW breaks are malfunctioning at 15k miles. I misspoke as to how many miles I thought I had driven and he was sure to try and shame me for driving my own vehicle! I have never encountered anything so silly! Due to all the high emotions Drew was feeling in this encounter and all the inquires I had about my vehicles state he felt the need the over double my 30 minute visit to $125 Don't ask questions about you're vehicle here or you get the price gouge especially if you are a loyal customer. Edit: it's not vindictive Drew. You do bad business, you earn a bad review.
Jan 24th, 2024