Verdant (Previously Goracke & Associates, P.C.)

Darkman 8609 _{on Google}

Feb 22nd, 2024

Trash customer service. Called multiple times to ask questions and deal with my account. Would get hung up or just transferred around.

bryan bwhatch _{on Google}

Feb 18th, 2024

I had them file an amended return for me after I screwed up on my own. I think they did ok with it, I know they got it in the day before the deadline (which I am pretty sure wouldn't have happened had I not sent them several reminders.) I asked Brian if it would be ok if I emailed him periodically throughout the year with tax questions, even told him I would be happy to pay a consultation fee for this, he said that would be fine. I have since emailed him twice and haven't got any response. I thought I was hiring an accountant, but I realize now he wasn't willing(?) able(?) to do any more for me than I could have done myself with turbo tax. I am pretty sure his advice to me on how to set up a payment plan is going to get me into more trouble and am now looking to hire somebody else to advise me how to proceed.

Cat McGeady _{on Google}

Aug 4th, 2023

Have been an absolute pleasure to work with - timely and on top of it.

Jake Petersen _{on Google}

Sep 4th, 2023

Figured I would finally leave a review since Verdant has been nothing but a headache. I normally use Turbotax and file by myself but this year I had some things I wanted done by a professional (capital gains exemptions). I made this very clear when I visited. Once the return was sent to me for review, I noticed that he did not include the capital gains exemption because he did not believe I qualified for it. For context, this means that I was going to have to pay over $17k, yes, 17 thousand dollars. So I google capital gains exemptions. First IRS link, I click. Look at that, "if you move for work farther than 50 miles, you are exempt," which is exactly what I did and the "tax professional" was very aware of. So I had to ask him, again. Can you please file the exemption. His response was something along the lines of, Yep, we can try. Well we tried, and what do you know, instead of paying $17,000, I received around 4k. 21k swing..... unbelievable. I basically did the taxes myself. I complained about this months ago, they were surprisingly reluctant to offer me any discount or compensation for the $450 I spent for them to almost cost me 21k. Fast forward 6 months. I continue to get bills from these people. I have now had multiple e-mail conversations and phone calls to address this over the last 6 months. I paid a one time filing fee, yet they have me signed up for a monthly subscription? Not sure what for? That's why I'm complaining now because my god...does anyone know what they are doing? Do I really need to wonder if you clowns are going to send something to collections that I never signed up for? Regret ever coming here. Nothing but time wasted, money wasted, headaches, and stress.