Water Damage Restoration Service in Lincoln, NE

Spent days without any results took them six months to send me a bill then threatened to put a lien on my property. in my opinion no one really knew what they were doing. Tried to talk to someone about my concerns afterward and was met with no response. I would never hire them again. Forgot to mention I had a lot of cleanup and floor refinishing from the marks their machines left.
Dec 19th, 2021

Dec 3rd, 2021

This company was so great. After a huge disaster, a crew was over at 9:30pm Thursday night. Every single person was very nice and courteous. Highly recommend this company.
Aug 12th, 2021

I worked with Guss..The customer service he provided was top notch! He went wayyyy above and beyond to make sure we were satisfied and he didnt stop until we were! He worked many hours including traveling to make sure the job was done right! Guss we cant thank you enough for your exceptional services and great customer service
Apr 15th, 2021

Had water damage from a toilet issue. The same thing happened to some friends of ours around the same time actually. They used Yellow Van. Their experience went very well. All done within a week and they CLEANED up after their work was done. These guys took 3 weeks to determine if it was dry or not. Week three they started tearing our drywall. I never had the same people in my house. Over the three weeks they had fans owing through my house it was someone different each time doing the inspection. I got three different opinions. After the "work" was done. They were off the grid. My wife, insurance company, and myself called multiple times for an invoice. I had to call ServiceMasters 1800 number and complain to get my invoice so insurance could finish their end. Getting my invoice took almost 90 days. They never came back to clean the mess and clean off the walls like they said they would. Due to their lack of respect for a homeowners house my walls will need to be redone in a room as well. When I FINALLY got my invoice I had to laugh, It's almost exactly down to the penny of what my deductible is. Coincidence, I think not. Bottom line, I would avoid this company like the plague and go Yellow Van. I have used YV at my buisness for a sewer pipe that broke. They did a fantastic job at cleaning the mess and cleaning THEIR mess afterwards. I only used ServiceMaster because that's who my insurance recommended. To be fair, I don't fault the workers. They were primarily young adults just making a buck. The lack of follow through and communication with Jason, (assumed supervisor) was astounding. Do not use! Services: Mould inspection, Water damage cleanup
Aug 11th, 2021