Holiday Inn Express & Suites Omaha-Southwest

Front counter people are nice but the room was terrible. Common Complaints at breakfast were about the room ac units. Hallways were hot and stuffy. The shower stall was smaller than any RV shower stall I've ever seen. I went to put my drinks in the fridge but only found a hole where it used to be. I requested another room but the manager relayed thru the counter help that I was out of luck. Your better off sleeping in your car. Attention manager lady: I don't like you.
Nov 2nd, 2014

This hotel was ideally located for our stay. Rate for a Jacuzzi suite was only $10 more than a regular room. I thought I had a steal! We got there to find a sign saying they were helping another customer. 5+ minutes of waiting around and the person showed up with a plate of food, guess at 9pm it was supper time. We got checked in and our first impression of our room was that it was extremely cramped. As a previous review pointed out, the bathroom was small to fit the jacuzzi, the shower head hit me at chest level, I barely had enough room to crouch down, i constantly banged my elbows and knees trying to wash myself since I couldn't bend over to reach my lower parts. They offer internet service but our room was located in a part of the hotel that obviously wasn't intended to get wireless. No problem I thought since there was an ethernet port... Yeah, that would have sufficed had it actually been wired up. No internet access from our room at all. The exercise room was filled with old beat up equipment, one of the treadmills was out of order, no elliptical, and the weight station had seen better days. If you wanted towels in the pool room you had to go ask for them because they couldn't be pried away from facebook long enough to refill them. The pool area felt like it was 100 degrees and 100% humidity. Very uncomfortable to be in. The breakfast that is typical of a HIE was not to be found here. At 7:30am, there were no eggs, no meat, no gravy, only some rock hard pucks for biscuits. The pancake machine worked saturday morning but was off on Sunday (presumed empty since it was low saturday). No fruit whatsoever or anything that could be construed as healthy. All in all, we will not be visiting this particular hotel again on future trips to Omaha.
Mar 6th, 2013

A truck drivers delight. As a matter of fact, if you need your rig worked on, there's a mechanic next door. There's an empty space where's the refrigerator and microwave used to be. Maybe they were stolen. I will choose another hotel the next time.
Jun 10th, 2012

They called it an express suite. It was a regular room with a queen & a small fold out. The internet description said refrigerator & microwave. Our cabinet had 2 large empty spaces with just wall outlets instead. The building exit door was propped open all night allowing anyone to enter the building without a keycard.
Feb 4th, 2012