Advantage

John was unfriendly and a little rude.. Learn some customer service skills. Everything else was fine.
Sep 21st, 2020

This a joke of a rental car place. This guy "Greg" behind the counter has no concept of customer service. I called to confirm that a car was available and magically when I came to pick it up it had still not arrived. The guy was making jokes about it to a security guard. Clearly they have no concept of time or being considerate of other's time. Worst customer service I've ever had with a terrible csr.
Oct 2nd, 2019

Don't rent from this location EVER! It seems their front desk people take extended lunch breaks. I made a reservation for 10:30am. It wasnt until almost 12noon that someone returned to the counter to assist me. It would benefit the Orleans Casino to have this company removed from their establishment. Terrible customer service!! I was told by the lady at front desk to call customer service to figure out why my license was flagged...but isn't that your job? Their customer service phone number isn't even a working number. It's linked to the front counter girls cell phone--she forwards all calls to voice mail or simply hangs up. I took my business elsewhere and got a car with no hassle.
Sep 18th, 2019

Please tell people you are located inside the orleans casino!! The gps does not had a hard time finding place without signage..
Aug 25th, 2019

hot as hell, always good visit
Apr 16th, 2019