Laars Heating Systems Co Inc

Nine year old system in my newly purchased condo is failing. Advice from corporate rep "Call an authorized service center." Response from "Authorized Service Center", "We do not service your area." Would like to know how the blasted unit was ever installed, if no authorized service centers service the area.
Jan 16th, 2022

Jan 11th, 2022

Nov 5th, 2021

Just had a Laars MFTCW199 combi-boiler installed. Runs quiet, complete space saver from the old unit and considerably more efficient than the old boiler.
Oct 25th, 2021

Installed a mini therm gas boiler in October of last year. So far I’ve went through 4 control boards, all new wiring. That process took 2 months with Laars. They sent a regional technical manager out who you could tell runs around like crazy state to state handling these cases everyday. He found all of the control boards had bad solders which were causing bad connection. He had no idea what to do other than send me 3 more boards and all of the wiring. The issue is the red, blue and black wires behind the control board need tension to make connection. So naturally after 4 boards and all new wiring with no results I zip tied the wires to give them the tension they need. The boiler worked properly for a few more months. Still no follow up or solution from Laars. Here we are one year later from the installation and no one will respond, give suggestions or solutions. I can’t stress this enough!!!! DO NOT DO BUSINESS WITH LAARS OR ANY LAARS DEALERS. COMPLETE RIP OFF!!! THEY WILL NOT HELP BECAUSE THEY CANT Update: They are now sending a new boiler (same model) we’ll see if anything changes.
Oct 20th, 2021