J & B Well Pump Services

John canceled the first appointment, came out to the house a few days later when he said he would install a new septic pump but wasnt prepared to work that day. Re-scheduled for a third appointment, but no call no showed. Does not return calls, voice messages or txt messages. Unreliable and of low integrity, would not recommend - advise against use.
Mar 31st, 2022

Warning alarm was going off on my septic. Their number is posted all over my septic and well system for emergency calls. First time I called I got an answer and was told to text my info for a service. No response to that text and over 20 calls spanning 4 days and a voicemail, no response. Terrible emergency service
Jun 29th, 2021

John handled this job perfectly. He had material here when needed. There were no unnecessary delays. He was pleasant and professional. The finish work looks great. He promised he would pad the driveway so there would be no damage. It worked like a charm. I only gave 4 stars so no one would think I was a relative He deserved all 5 stars.
Dec 23rd, 2020

Over a year ago I called the owner and spoke to him about getting work done, and questions. His attitude was poor, and he didn't seem to want to help or answer my questions, or frankly talk to me. Today he called me and asked about my review, over a year later. I was attempting to apologize for my review since he in fact called me back and wanted to talk about the review, but then he then sad that I was a "cupcake" soft in the middle, lacking character, and not a real man. My initial thoughts of him being rude and arrogant were validated. My thoughts on this are simple. A real man, would admit when he was wrong. A real man wouldn't make excuses, for his actions when they were wrong, but simply say "I'm sorry and I made a mistake". My review is based on the fact of the owners attitude and the way he conducts himself when dealing with the public. I would be more than glad to remove my negative review, when he decides to act like an adult and can apologize, admit his faults and wrong doings, and act like a man and not name call, belittle, degrade someone.
Apr 5th, 2019

I had a Septic Alarm going off and a friendly guy named John came out to take a look. After resetting a tripped circuit breaker, it was determined that the pump went bad. John said he would be here on a certain day to replace it, then never showed. He then said he'd be here the next morning, didn't show again. Then said he was waiting on a part, had it in stock, and would be here tomorrow, then again, didn't show. He stopped responding to calls, hasn't return voicemails, and after two weeks I was forced to contact another company. Stay away from this company. Extremely unprofessional.
Jul 27th, 2016