Control Solutions Inc.

MCS was the best customer service Ive had in ABQ. The installation of my water heater which the company picked up at Home Depot for me is so nice and he did an amazing job. Excellent service and I highly recommend Seniors like myself to call MCS. From Mrs Glauner
Jan 15th, 2024

Update: 3 years later the unit Im paying 15,000 is causing nothing but problems. The company tells me its because the new units are made poorly and arent expected to last as long as the old heavy duty one I replaced. Last night (Christmas Eve) my unit wouldnt heat. This is the third time in as many months that something has happened to the dang thing. I tried to call the emergency line to put in for a call to come check it but they forgot to forward their calls today. (Go figure). So you just sit on hold listening to elevator music. I wouldnt recommend this company to my worst enemy. Stay away far far away. Miguel and Daniel were awesome they called when they left Albuquerque and arrived when they said they would. They installed my new ac and heater and water heater in less than 6 hours. They hauled all the trash and old units away and I didnt have to worry about anything. I highly recommend mcs. Services: Water heater installation, Heating system installation, Install thermostat, Install AC
Dec 11th, 2023

Got HVAC installed about 2 yrs ago by MCS. Heater went out 5 days ago. I left 2 messages & marked them urgent. NO response. Husband called them, guy came out, was there about 20 minutes & charged us $160 but it did not solve the issue. (Discovered that we no longer have a warranty). Called an electrician, he diagnosed some stuff (don't want to say what just yet incase we have legal case). Let's just say we could've had a catastrophic event. I do not recommend using this company at all.
Dec 10th, 2023

These guys showed up on time, diagnosed the problem correctly, but refused to fix it, because someone else had caused it.
Dec 4th, 2023

MCS came out for a heater system startup on short notice and their technician Diego was very professional and knowledgeable. Price was excellent too. Thanks again!
Oct 23rd, 2023