Tropical Smoothie Cafe

MagickManta _{on Google}

Apr 16th, 2022

Order often here and is usually great but this time around was very disappointing... the food preped was definitely not tasty and was unable to eat most of the food ordered. On top of that the smoothies were also no good and the flavor straws we got were completely broken. The employees there seemed like they didn't want to work either with the attitude they had. Will probably not return to this location.

Stephanie Calderon _{on Google}

Mar 24th, 2022

The edible straws are really good and, bonus, eco-friendly!

DoPLayz148 _{on Google}

Mar 18th, 2022

I was at the drive-thru. And every time I went to order an ingredient the snarky girl would repeat what I just said and then add something muffled and giggled. Like she was playing some little kid prank. Im not a customer that goes to places to be ridiculed by a 15-year-old thats bored. And wants to have fun at the drive-through

Kristina Durham _{on Google}

Apr 12th, 2022

Two watered down smoothies: one was "spicy" and one was bland and "off". Our throats were raw after a few sips; leading to a belief that the sanitizer water may have still been in the blender when blended. Go to Squeezed Juice Bar just down the street if you want quality products and decent service. I don't work there nor get paid for saying so. I just expect better.
But I digress... We promptly returned to the store, went in, asked for a refund, and threw away the drinks in front of the staff to make sure they knew we weren't trying to scam them. The refund reflected on my credit card as pending so I threw away the receipts. The next day, the refund disappeared and I was charged the full amount. There were multiple red flags with this place (which we usually love). Zero questions were asked as to why we were returning the drinks and nothing was offered to amend the situation. Additionally, the drive-thru wait was 15 -20 minutes. There were three cars in front of us. They were out of blueberries and instead of allowing a substitute, we could not order any drink that contained the ingredient. When I asked if they had any boosts, they said no. When I walked in, there were four staff in the shop and only one blender (from what I could see)... in a smoothie shop. Something is really, really wrong with the management of this place.