Bank of America

Bank of America

Hours

Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM

Chamber Rating

Verified Member
15
2
3
1
54
Read Our 75 Reviews

Chamber Rating

Verified Member
15
2
3
1
54
  • stacy Thompson


    Mar 28th, 2024

  • Jose Hernandez

    ATMs rarely work because management is too busy on their 2 hour lunches to try and refill the atms. If you do have to wait in line, bring a chair becuase youll be waiting for an hour. Also if you walk in and there is zero staff to be seen, just stand in front of the camera near the teller area and hopefully in 10 mins theyll realize someones out there and come out to assist. All in all I would strongly encourage HQ to clean up shop and fire everyone working at this location. Too much money is being spent on payroll for no one to be doing their jobs effectively let alone at all. The bank across the street is better and I would not bother with this location till its under new management.
    Mar 28th, 2024

  • Arnav Ghosh


    Feb 26th, 2024

  • chommanat moon

    I dont wondering why they got only 1 star. Terrible service they keep you waiting at least like an hour to open new account even you already get appointments on 2 days before you get in. No customer service at front. Unwelcome customer here.
    Jan 20th, 2024

  • Islam

    ATMs has not been working for two weeks, dont waste my time. I will go to another bank
    Dec 21st, 2023

Read Our 75 Reviews

About
Bank of America

Bank of America financial center is located at 438 86th St Brooklyn, NY 11209. Our branch conveniently offers walk-up ATM services.

Contact Info

  •   (347) 962-3049
  •   (347) 962-3067
  •   Website

Products

  • Savings Accounts
  • Auto Loans
  • Home Mortgage
  • Home Equity Lines of Credit
  • Online Investing
  • Business Checking Accounts
  • Business Credit Cards
  • Checking Accounts
  • Credit Cards
  • Online Banking
  • Mobile Banking

ATM Services

  • Walk-up ATM
  • Cardless ATM
  • ATM accepts deposits and credit card payments
  • ATM located inside

Financial Center Services

  • Glass barrier at Customer Service desk
  • Accepts appointments
  • Financial Solutions Advisor
  • Notary
  • Commercial Deposits Accepted
  • Night Deposit Accepted
  • Change Orders
  • Cash Non Customer Checks
  • ATM Services Available

ATM Languages

  • English
  • Spanish
  • Chinese
  • Korean
  • French
  • Russian
  • Portuguese

Hours

Thursday:
9:00 AM - 4:00 PM
Friday:
9:00 AM - 4:00 PM
Saturday:
9:00 AM - 1:00 PM
Sunday:
Closed
Monday:
9:00 AM - 4:00 PM
Tuesday:
9:00 AM - 4:00 PM
Wednesday:
9:00 AM - 4:00 PM

Ratings and Reviews
Bank of America

Overall Rating

Overall Rating
( 75 Reviews )
15
2
3
1
54
Write a Review

stacy Thompson on Google

image


Jose Hernandez on Google

image ATMs rarely work because management is too busy on their 2 hour lunches to try and refill the atms. If you do have to wait in line, bring a chair becuase youll be waiting for an hour. Also if you walk in and there is zero staff to be seen, just stand in front of the camera near the teller area and hopefully in 10 mins theyll realize someones out there and come out to assist. All in all I would strongly encourage HQ to clean up shop and fire everyone working at this location. Too much money is being spent on payroll for no one to be doing their jobs effectively let alone at all.
The bank across the street is better and I would not bother with this location till its under new management.

Business Response on Google Apr 2nd, 2024
Hello! We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^Courtney

Arnav Ghosh on Google

image


chommanat moon on Google

image I dont wondering why they got only 1 star.
Terrible service they keep you waiting at least like an hour to open new account even you already get appointments on 2 days before you get in. No customer service at front. Unwelcome customer here.

Business Response on Google Feb 6th, 2024
Hello Chommanat. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team and would like to know more. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^nicole

Islam on Google

image ATMs has not been working for two weeks, dont waste my time. I will go to another bank

Business Response on Google Dec 23rd, 2023
It's disappointing to hear that your experience wasn't at the level you expected, and we’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^lisbeth

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Overall Rating

Overall Rating
( 75 Reviews )
15
2
3
1
54

Write a Review

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