We apologize for the experience and appreciate your feedback, as we’re always looking for ways to improve our clients’ experience. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^rosa
Carolyne Taylor on Google
sojin park on Google
I just wanted to get cash from checkings account. A young lady banker asked me 6 questions, after I gave her correct 6 digit identification code, including my phone number, current address, social security number, first account open date, first account branch address, my old home address someone, who has experience and etiquette, should be in charge.
Business Response on GoogleMar 5th, 2024
We are sorry that we did not meet your expectations. Your feedback is very important to us and we would like the opportunity to speak with you. Please connect with our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^armando
Faisal Ahmed on Google
This branch is the worst branch . I dont know why Bank of America open this branch if they cannot serve people why they create people account I just lost hundred thousand dollars deal that I was going to send the money to buy a property and Bank refuse to send because they are closing after 45 minutes I walked in 4:15 pm they close 5 oclock
Business Response on GoogleFeb 26th, 2024
Hello Faisal. We value your business and are sorry that you were disappointed. We’ll certainly be sharing your feedback with our leadership team. If you need further assistance, please reach out to a member of our Social Media Client Care team on Twitter at https://twitter.com/BofA_Help or Facebook https://www.facebook.com/BankofAmerica. ^mark
Kenny L on Google
Marcos helped me apply a new business credit card and he is very knowledgeable and helpful.
Business Response on GoogleJan 18th, 2024
Hello, Kenny. Thanks for letting us know how helpful Marcos was during your financial center visit. We appreciate you taking the time to let us know what we’re doing well. ^daniel
